JOB DETAILS

Extra Care Scheme Manager

CompanyCity and County Healthcare Group Ltd
LocationWembley
Work ModeOn Site
PostedMarch 30, 2026
About The Company
We’d like to take a minute to introduce ourselves. Our name is CCH Group. We were founded in 2009 and have grown to become the largest care company in the UK. We’re pretty proud of that, as the bigger we are, the more people we can look after. We span the UK with more than 260 sites – from the rugged highlands of Scotland to the bustling streets of greater London – and every point in between. Our 13,000 employees deliver a whopping 1.5 million hours of care each month. Each minute, each hour of our time is dedicated to keeping someone comfortable, safe, and happy. Because that is what we do. We are made up of 32 operating companies but have one vision: to become the best place to work in care. We firmly believe that putting our people at the heart of the company is not only the right thing to do, but will also ensure that they are in the best position to provide extraordinary care to everyone who relies on us.
About the Role

Company Description

Extra Care Scheme Manager 

Willow House HA9 6EB, Rosemary House NW10 3TD and Newcross House NW10 8DZ

Monday - Friday 9am - 5pm

Salary up to £39,908

We are looking for an experienced Registered Manager to lead three well-established Extra Care schemes in Wembley: Willow House, Rosemary House, and Newcross House.

This is a fantastic opportunity to take on a stable, well-supported service with a strong foundation already in place, allowing you to focus on enhancing quality, engagement, and service development rather than firefighting.

Across the three schemes, you will oversee approximately 2000 hours of care per week, supporting a diverse client group including older people, dementia, learning disabilities, and mental health needs.

What Makes This Role Different:

  • All three services are rated Good by the Care Quality Commission
  • Well-staffed teams already in place
  • Each scheme has:
    • A dedicated Team Leader
    • An Activities Coordinator
  • Additional support from a Care Manager working across all three schemes

Job Description

What you’ll do

  • Overseeing day-to-day operations across the three schemes
  • Leading and developing a multidisciplinary care team
  • Ensuring full compliance with regulatory and contractual requirements
  • Managing care delivery, rotas, and service performance
  • Supporting audits, quality assurance, and continuous improvement
  • Working collaboratively with internal teams and external stakeholders
  • Develop and enhance the activities and wellbeing offering across all schemes
  • Drive resident engagement, independence, and quality of life
  • Build on an already strong service to make it outstanding

What you’ll get

With a career as an Extra Care Scheme Manager at London Care, you’ll have the opportunity to do meaningful, rewarding work while developing your career within a large and supportive organisation.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

  • 25 Days Holiday
  • Occupational Maternity Pay & Adoption Pay
  • Occupational Paternity Pay*
  • Death in Service Payment*
  • Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

What you need

  • Proven experience as a Registered Manager (essential)
  • Strong knowledge of CQC standards and regulatory frameworks
  • Experience managing complex services and diverse client groups
  • Confident leadership and team development skills
  • Organised, proactive, and commercially aware
  • Passion for delivering high-quality, person-centred care

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

  • COMMUNITY: Stronger together, building a thriving culture.
  • COURAGE: Boldly shaping a better future.
  • HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

Apply today and help transform lives in your community.

London Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.

 

  • Region: Greater London
  • Key Skills
    Registered Manager ExperienceCQC Standards KnowledgeRegulatory ComplianceTeam LeadershipService DevelopmentCare Delivery ManagementRota ManagementQuality AssuranceContinuous ImprovementStakeholder CollaborationResident EngagementCommercial AwarenessAuditingMultidisciplinary Team Leadership
    Categories
    Management & LeadershipHealthcareSocial Services
    Benefits
    Wellbeing ResourcesFinancial AdviceRetail DiscountHolidayOccupational Maternity PayAdoption PayOccupational Paternity PayDeath in Service PaymentOccupational Sick Pay
    Job Information
    📋Core Responsibilities
    The manager will oversee daily operations across three established Extra Care schemes, leading and developing the multidisciplinary care teams to ensure high-quality service delivery. Responsibilities include maintaining regulatory compliance, managing performance, supporting audits, and enhancing resident engagement and wellbeing offerings.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    2275
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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