JOB DETAILS

Breakfast and Afternoon Tea Supervisor

CompanyAccorHotel
LocationSt Andrews
Work ModeOn Site
PostedApril 2, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

 

Job Description

We are seeking an exceptional Breakfast & Afternoon Tea Supervisor to lead the delivery of refined, memorable dining experiences within one of our most elegant outlets. This is a hands-on leadership role, perfect for someone who thrives in a fast-paced environment while maintaining the highest standards of service, presentation and guest care.

With a passion for hospitality and an eye for detail, you will guide and inspire the team, ensuring every guest experience reflects the warmth, sophistication and excellence expected within a five-star setting.

Key Responsibilities

  • Take responsibility for the restaurant during shifts, allocating duties, monitoring performance, and ensuring smooth operations.

  • Oversee and orchestrate the service of food and beverages, anticipating guest needs and responding positively to special requests.

  • Motivate, train, and lead the team, fostering a professional and positive working environment.

  • Attend to all guest requests with professionalism, ensuring exceptional guest experiences at all times.

  • Delegate effectively, ensuring every table is attended to with care, efficiency and impeccable timing

  • Maintain the highest standards of cleanliness and presentation, ensuring the outlet is always beautifully set and service-ready
  • Uphold and embed all service standards, including LQA and Fairmont brand expectations

Additional Responsibilities

  • Support the Outlet Manager with recruitment, onboarding and ongoing training, helping to build a strong and engaged team
  • Contribute to CES (Colleague Engagement Survey) initiatives, driving team morale and a culture of continuous improvement
  • Champion brand values in everything you do, acting as a role model for service excellence
  • Provide flexible support across the outlet and wider property as required

Qualifications

  • Proven experience in a supervisory role within Food & Beverage (restaurant, lounge, or afternoon tea service).

  • Strong background in delivering high-end guest service in a luxury hospitality environment.

  • Experience managing and motivating a team, including training and performance development.

  • Confident in handling guest complaints and resolving issues promptly and professionally.

Additional Information

  • Competitive salary package including gratuities

  • Company pension scheme for your future security

  • Staff shuttle service to and from St Andrews

  • Complimentary staff canteen with fresh daily meals

  • 50% discount in our Food & Beverage outlets

  • Exclusive employee rates for spa treatments and complimentary green fees

  • Free access to our gym and pool facilities

  • Career growth opportunities and clear progression pathways

  • Comprehensive on-the-job training to support your development

  • Regular team social events to connect, unwind, and celebrate together

  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    SupervisoryFood and beverage serviceTeam leadershipStaff trainingGuest relationsConflict resolutionLuxury hospitalityOperational managementPerformance developmentService standardsAttention to detailCommunication
    Categories
    HospitalityFood & BeverageManagement & LeadershipCustomer Service & Support
    Benefits
    GratuitiesCompany pension schemeStaff shuttle serviceComplimentary staff canteen50% discount in food and beverage outletsExclusive employee rates for spa treatmentsComplimentary green feesFree access to gym and pool facilitiesCareer growth opportunitiesOn-the-job trainingTeam social events
    Job Information
    📋Core Responsibilities
    The supervisor will lead the breakfast and afternoon tea service, ensuring high standards of guest care and operational efficiency. They are also responsible for motivating and training the team while maintaining the cleanliness and presentation of the dining outlet.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    98713
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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