Occupational Health Case Manager

Description
Position Summary
The Occupational Health Case Manager is responsible for managing all onsite occupational injuries and illnesses, providing immediate first aid and clinical triage, coordinating medical care, and leading injury case management across two transformer manufacturing facilities. This role also owns and administers occupational health and medical surveillance programs to ensure OSHA compliance and proactive employee health management. The position partners closely with EHS, HR, and Operations to reduce injury severity, support timely return-to-work, and control workers’ compensation costs.
Key ResponsibilitiesInjury Response & Onsite Medical Care
- Provide immediate first aid, triage, and assessment for occupational injuries and illnesses.
- Determine appropriate level of care (first aid vs. offsite medical evaluation).
- Maintain an onsite presence to support early intervention and injury mitigation.
- Maintain treatment logs and medical documentation in compliance with OSHA and HIPAA requirements.
Case Management & Return-to-Work
- Manage all occupational injury cases from initial report through closure.
- Coordinate care with occupational health clinics, physicians, therapists, and claims adjusters.
- Facilitate transitional duty and return-to-work programs in collaboration with EHS, HR, and operations leadership.
- Monitor recovery progress and ensure work restrictions are communicated, understood, and followed.
Workers’ Compensation & Claims Coordination
- Serve as the primary medical and case-management liaison with workers’ compensation carriers and third-party administrators.
- Ensure timely injury reporting and documentation.
- Support claim investigations with clinical insight to reduce escalation and duration.
- Track injury trends, outcomes, and costs to support continuous improvement.
Occupational Health & Medical Surveillance Programs
- Administer and manage all occupational health surveillance requirements, including:
- Audiometric testing and hearing conservation program support
- Respirator medical evaluations and clearance
- Respirator fit testing coordination
- Pulmonary function testing (as applicable)
- Vision screening and job-related physical capability assessments
- Maintain confidential medical surveillance records.
- Coordinate with external providers when specialized testing is required.
- Track compliance and follow-up on abnormal results in partnership with EHS.
Regulatory Compliance & Documentation
- Support OSHA recordkeeping accuracy (first aid vs. recordable determinations).
- Maintain medical and injury records in accordance with OSHA, HIPAA, and company policies.
- Support internal audits, regulatory inspections, and incident investigations.
- Assist EHS with documentation and compliance related to occupational health standards.
Injury Prevention & Health Initiatives
- Identify injury and illness trends and participate in root-cause analysis and corrective actions.
- Support ergonomic evaluations and musculoskeletal injury prevention initiatives.
- Participate in safety stand-downs, training sessions, and targeted health awareness efforts.
- Support wellness, heat stress, and fitness-for-duty programs as applicable.
Cross-Functional Collaboration
- Partner closely with the EHS Manager on injury reduction and health initiatives.
- Collaborate with HR on employee accommodations, case communication, and return-to-work planning.
- Provide guidance to supervisors on injury response expectations and employee care.
Requirements
- One of the following:
- Licensed healthcare professional with occupational health or injury management experience (e.g., RN, LVN/LPN, Occupational Therapist, or equivalent)
- OR demonstrated experience managing occupational injury case management in an industrial or manufacturing environment
- Minimum 3–5 years of experience in occupational health, injury case management, or industrial health services.
- Working knowledge of workers’ compensation processes and OSHA occupational health requirements.
- Strong assessment, documentation, and communication skills.
- Ability to work independently in a manufacturing environment.
Preferred Qualifications
- Registered Nurse (RN) or Licensed Vocational/Practical Nurse (LVN/LPN).
- Occupational Therapist with experience in industrial or return-to-work programs.
- Certified Occupational Health Nurse (COHN or COHN-S).
- Experience supporting multi-site manufacturing operations.
- Experience partnering directly with EHS and operations leadership teams.
Physical & Work Environment Requirements
- Ability to walk production floors and respond promptly to injury events.
- Ability to work in a manufacturing environment with exposure to noise, heat, and industrial hazards.
- Ability to assist injured employees as needed.
Key Performance Indicators (KPIs)
- Reduction in recordable and lost-time injury rates.
- Reduction in workers’ compensation claim duration and costs.
- Occupational health compliance rate (audiograms, respirator evaluations, etc.).
- Timely injury reporting, case closure, and return-to-work placement.
- Employee satisfaction with onsite injury response and care.
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