JOB DETAILS

EAS CDM

CompanyDXC Technology
LocationManila
Work ModeOn Site
PostedApril 7, 2026
About The Company
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Instagram: https://www.instagram.com/dxctechnology Youtube: https://www.youtube.com/DXCTechnology TikTok: https://www.tiktok.com/@dxc_technology
About the Role

Job Description:

Key Skills Required To be successful in this position you will possess many of the following attributes:

• Extensive experience in service delivery or account management within enterprise accounts
• Strong commercial acumen and negotiation experience
• Strong understanding and execution of the ITIL concepts and foundations
• Familiarity with technology, including databases or ERP applications, is an advantage
• Proven experience in business relationship management and delivery management
• Excellent verbal and written communications skills
• Strong networking abilities and relationship management up to C-Level
• Demonstrated ability to manage difficult situations, staff and clients
• Ability to work within a team environment, providing leadership and guidance • Ability to act as the escalation point for the client and the team
• Attention to detail and a constant quality focus
• Self-motivated, with the ability to prioritize and multi-task

Qualifications Required

• ITIL V4 Foundation and Advanced
• PRINCE2 Foundation and Practitioner
• Agile/Scrum-master qualifications
• Industry aligned degree

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Key Skills
Service deliveryAccount managementCommercial acumenNegotiationITILDatabasesERP applicationsBusiness relationship managementDelivery managementCommunication skillsNetworkingLeadershipEscalation managementQuality focusMulti-tasking
Categories
Management & LeadershipTechnologyConsultingCustomer Service & SupportSoftware
Benefits
Flexible work modelInclusive environment
Job Information
📋Core Responsibilities
The role involves managing enterprise accounts, acting as an escalation point, and ensuring high-quality service delivery. You will be responsible for building strong relationships with C-level stakeholders and providing leadership to the team.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
90273
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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