Teller

Description

• About Us

Bogota Savings Bank has been a community-anchored financial institution since 1893. Originally established as Bogota Savings and Loan, we converted to a State Mutual Savings Bank in 1996 and later merged with Gibraltar Bank in 2021, expanding our footprint into Essex and Morris counties.

We believe banking should be personal, local, and reliable. Our mission is to provide excellent customer service, affordable and efficient banking solutions, and superior product offerings to our customers across New Jersey. Whether it’s through our full-service branches, surcharge-free ATM network, or modern digital banking tools, we serve our communities with integrity, care, and responsiveness.

About the Role

As a Teller, you will be the face of Bogota Savings Bank, delivering high-quality customer service through accurate and efficient processing of financial transactions. You’ll help strengthen customer relationships by handling inquiries professionally, identifying banking needs, and referring customers to additional services that support their financial goals. This is an excellent opportunity to grow your career in banking—no prior banking experience is required, and we are willing to train motivated individuals with strong cash-handling and customer service experience.

Additional Information

This position requires periods of standing and movement throughout the workday. The employee must be able to occasionally lift or move items weighing up to 10 pounds.

All Tellers have a “home branch” but may be asked to cover at one of our other branches at any time. Being able to work at each of our locations is mandatory.

Requirements

• Process customer transactions accurately and efficiently, following all bank policies and procedures.
• Provide friendly, professional service to all customers in-person and over the phone.
• Identify opportunities to refer customers to bank representatives for additional products and services.
• Maintain and balance your cash drawer within established security limits.
• Ensure compliance with all security, operational, and regulatory standards, including BSA and CIP requirements.
• Assist with daily balancing, branch proofing, and reconciliation processes.
• Stay current on all bank products, services, and promotions to better support customer needs.
• Participate in required training sessions, meetings, and audits to maintain operational readiness.
• Be cross-trained to perform Head Teller responsibilities as needed.

About the Candidate

You are personable, detail-oriented, and customer-focused. You take pride in delivering excellent service and value teamwork as much as individual accountability. You are adaptable, eager to learn, and thrive in a fast-paced environment. Whether you’re starting your banking career or bringing experience from another industry, you are motivated by opportunities to grow and make a difference in your community.

Knowledge, Skills, and Experience

• High School Diploma or GED required.
• Prior banking or teller experience is a plus, but not required.
• Experience handling cash and providing customer service in retail, hospitality, or related fields.
• Strong verbal communication and problem-solving skills.
• Proficient with computers and able to learn banking software.
• Strong attention to detail and accuracy in a fast-paced environment.

Benefits

• Health, Dental, Vision (85 - 90% Paid by the Employer Depending on Plan Selection)
• 401k w/ 3% Non elective contribution + up to an additional 6% Match
• AD&D, STD, LTD, GTL, Voluntary Life Insurance
• 13 Holidays, 15 Days of PTO

Core Competencies

• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Manages Complexity – Making sense of complex, high quality, and sometimes contradictory information.
• Ensures Accountability – Follows through on commitments and ensures accuracy in all transactions.
• Collaborates – Works cooperatively with colleagues to support branch goals and ensure a positive customer experience.
• Situational Adaptability – Adjusts approach and communication style based on the needs of customers and the team.