AP/AR/Credit Collections Specialist

Description

Summary of Position

These financial specialists provide administrative and clerical support by processing, verifying, and reconciling invoices, monitoring expenses, and keeping transaction records. Ensures bills are paid timely. Requests and pursues payment on delinquent accounts. Follows established guidelines to review and update account status. Maintains documentation of payment communication and pertinent account details.

Schedule

Monday – Friday 8am to 5pm

Pay

Non-Exempt/Hourly Position $ 27.00 to $32.00 Per Hour

Benefits

Competitive Pay; PTO; Group Health, Dental and Vision Options; Access to an Employee Assistance Program; 3% Match to Retirement Plan; STD; LTD; Life and AD&D; Accident and Critical Illness Plans Available. 

Requirements

Physical Requirements

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, or crouch. Employee will regularly spend time using computer and office equipment with sit/stand option available and work on physically repetitive tasks.

Job Requirements

Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience – High school diploma or general education degree (GED).

· QuickBooks online experience processing accounts payable and/or accounts receivable 

· Excellent time management, task prioritization, communication, and organizational skills

· Attention to detail and resourceful problem-solving skills

· Ownership of assigned duties and tasks

· Communication skills - written and verbal

· Planning and organizing

· Prioritizing

· Problem assessment and problem solving

· Information gathering and information monitoring

· Attention to detail and accuracy

· Flexibility

· Adaptability

Duties & Responsibilities 

· Works closely with the COO 

· Post customer payments

· Maintain AR payment records

· Process credit applications and regularly review and update credit and payment history

· Collections and payment status customer correspondence

· Review accounts and communicate with customers regarding payment history to determine lien status

· Work with Sales team on customer account changes and issues

· Work with attorney on Judgements

· Send statements to customers

· Accurately enter bills 

· Bi-weekly process AP Aging Report and review with management

· Process bill payments

· Review POs and verify parts and expenses on Work Orders are expensed accurately

· Cross-train on other administrative tasks and help with office operations

· Other various tasks as assigned

Competencies

To perform the job successfully, an individual should demonstrate the following competencies: 

Customer Service – Manage difficult and emotional customer situations and responds promptly to customer needs; Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Keeps emotions under control.

Written Communication – Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written communication.

Teamwork – Contributes to building a positive team environment; Support’s everyone’s efforts to succeed; Gives and welcomes feedback; Assists with cross training and coverage of administrative team duties.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions. 

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.