JOB DETAILS

PARTS COUNTER

CompanyFitzgerald Hyundai Subaru Gaithersburg
LocationGaithersburg
Work ModeOn Site
PostedApril 7, 2026
About The Company
Fitzgerald Auto Malls are family owned/operated car dealerships representing 20 Automotive Brands across 13 Auto Mall locations in MD, PA, and FL --- Visit: www.FitzMall.com Apply Today: http://www.jobs.net/jobs/fitzmall/en-us/ We created the FitzWay philosophy by listening to our customer’s comments over the years, both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the “FitzWay”, our unique way of doing business…from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer’s questions and requests. There are many other ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. ♦ We have developed programs to help protect our environment including recycling and innovative energy-saving practices. ♦ Green Power Partner in the Environmental Protection Agency’s Leadership Club ♦ Child Safety Seat Inspection Program with support of the National Safe Kids Foundation and the Montgomery County Safe Kids Coalition. ♦ Doing business the FitzWay means constantly creating ways to become better at what we do. Fitzgerald Auto Mall gained ISO Certification, the highest recognition available for quality with a focus on the customer. ♦ Awards we have earned: - ISO Certification - The National Capital Business Ethics Awards https://www.youtube.com/user/FitzAutoMalls
About the Role

Description

Hiring Immediately, Parts Representative. Excellent compensation and benefits.

Fitzgerald Auto Mall is looking to hire an experienced Parts Counter Representative. Clean, organized and structured work environment.


REQUIREMENTS

Previous dealership parts counter experience is required . Applicants must have a clean and valid driver's license, the position includes occasional parts driving. The right candidate must have superior communication skills, a proven record of teamwork, and excellent customer service skills.  


Qualified applicants will have a documented track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. Come join the Fitzgerald Auto Mall team!


BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes:

  • Competitive salaries, commission, and bonus programs based on experience.
  • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
  • Family friendly atmosphere and flexible schedule.
  • Large client base, shop is full daily.
  • Benefits available – Health, Dental, Vison, Paid Time Off. 
  • Employer paid Life and Disability Insurance.


RESPONSIBILITIES

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
  • Notify the service advisor and the customer when special ordered parts have been received.
  • Follow up on back-ordered parts.
  • Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Set up orders for daily shipment, delivery, or pick up.
  • Verify will-call and back order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Pull and fill orders from stock.

 

Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. Drug free environment and background checks will be performed.

Requirements

Previous experience with Reynolds ERA Ignite.

Hyundai or Subaru experience a plus but not required.

Must be able to work Saturdays

Key Skills
Customer serviceCommunication skillsTeamworkParts managementInventory controlReynolds ERA IgniteOrder processingPrice quotingData entryRecord keepingAutomotive parts knowledgeProblem solving
Categories
RetailCustomer Service & SupportLogisticsTransportation
Benefits
Competitive salariesCommissionBonus programsEmployee-ownedFree sharesHealth insuranceDental insuranceVision insurancePaid time offLife insuranceDisability insurance
Job Information
📋Core Responsibilities
Assist retail and shop customers in selecting parts while maintaining accurate records of invoices and repair orders. Manage inventory by pulling orders, processing shipments, and coordinating with vendors for out-of-stock items.
📋Job Type
full time
💰Salary Range
$40,000 - $60,000
📊Experience Level
2-5
💼Company Size
608
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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