JOB DETAILS

Customer Service Professional 1

CompanyCentral Group
LocationBangkok
Work ModeOn Site
PostedJune 7, 2026
About The Company
Central Group is a leader in retail and service business in Thailand. We consist of a variety of diverse investment in various corporations, each of which has become the leader in retail, property development, hospitality, and food & beverage industries. We focus on core businesses, core brands, brand commitment, striving to be number one in the mind of consumers in each segment, and creating differentiation in brand experience through “quality” products and services. Central Group continue to strengthen our position in the marketplace, both domestically and internationally, with its branches all over the country. International branches include Italy, Denmark, Indonesia, and Vietnam. Central Group created the highest number of jobs in Thailand with more than 220,000 domestic and international jobs. New talents with diverse backgrounds are welcome to join us. Let's be a part of our extended family and journey of growth.
About the Role

Job Purposes

Provide service, and build relationship with customers in branch following the standard to satisfy customers

Key Roles and Responsibilities

  • Provide service, advice, and problem solving for customers in branch to satisfy customers
  • Coordinate with internal and external branch to provide customer service effectively
  • Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
  • Keep up to date with information about sales promotion to provide information to customers accurately
  • Maintain equipment and facilities around customer service counter to be in good condition and ready for use

Qualifications

  • Bachelor’s Degree in related field
  • Minimum of 0-3 years of responsible experience in related field
  • Have English communication skills
  • Have good personality and dress politely
  • Be responsible and patient
  • Have communications skills
  • Be clever and able to solve problems immediately
  • Have service mind and good human relations

Additional Information

Key Skills
Customer ServiceRelationship BuildingProblem SolvingCommunication SkillsEnglish CommunicationService MindInterpersonal SkillsPayment ProcessingSales Promotion Knowledge
Categories
Customer Service & SupportRetailAdministrative
Job Information
📋Core Responsibilities
The professional is responsible for providing service, advice, and problem-solving to customers within the branch. They also coordinate with internal and external teams to ensure effective service delivery and handle operational tasks like payment processing.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
7069
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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