JOB DETAILS

Income Building Specialist (Brooklyn, 11234)

CompanyWomen In Need, Inc.
LocationNew York
Work ModeOn Site
PostedApril 11, 2026
About The Company
Win is the largest provider of shelter and supportive housing for families experiencing homelessness in NYC. For over 40 years, Win has provided safe housing, critical services, and innovative programs to help families rebuild their lives. In the past year, Win served nearly 12,400 people — including over 6,700 children — and helped almost 1,000 families transition out of shelter into homes of their own. With your help, we will break the cycle of homelessness once and for all.
About the Role

Title of Position: Income Building Specialist 

FLSA Status: Non-Exempt 

Department: Program Support Services

Salary: $27.55/ hr.

Reports to: Manager, Income Building and Director, Income Building  

Positions Reporting to the Position: None 

Purpose of the Position 

The Income Building Specialist (IBS) is responsible for providing employment services, ranging from job preparation to retention, for Win clients. In collaboration with local job training and placement agencies, this individual will partner with clients to obtain competitive employment opportunities in New York City. The Income Building Specialist will promote and provide resources to meet clients’ educational and financial objectives.  

Responsibilities:  

  • Provide individualized employment assistance to clients, including interviewing techniques, résumé writing, job applications, and other employment services. 
  • Develop and maintain relationships with potential and existing employers.
  • Assist clients in exploring employment opportunities to secure and maintain gainful employment.
  • Collaborate in the planning and execution of special events including job fairs organized by Win.
  • Refer clients to training programs based on client’s goals and experience.
  • Ensure linkages with the New York State Department of Education, vocational training, and educational programs for Win clients. 
  • Access clients’ educational goals (i.e. obtaining High School Equivalency Diploma or College Diploma)
  • Recruit clients for on-site Computer Skills and Job Readiness Training Program.
  • Provide one-on-one and group financial literacy sessions and wealth creation workshops to promote financial independence.
  • Document all client work in confidential electronic record.
  • Commit to using evidence-based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), family-centered case management, and boundary setting.
  • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the manager.
  • Collaborate with all transitional housing departments, including Case Managers, Client Care Coordinators, and Housing Coordinators to ensure that income building goals, metrics, and best practices are met.
  • Perform other related job duties as assigned.  

Essential Functions: 

  • Must be able to ascend/descend stairs in the assigned building.
  • Must be able to escort clients to appointments and events using public transportation.  

Qualifications:  

  • Commitment to Win’s mission, vision, and values.
  • BA/BS required plus two (2) years of successful practical experience in job placement and career coaching with adults.
  • Previous experience working in a social services setting focusing on with homeless families a plus.
  • Demonstrated ability to partner with potential employers and individuals to develop appropriate services for adult clients.
  • Excellent written and verbal communication skills
  • Proficiency Microsoft Suite.
  • Bilingual- English/Spanish a plus. 

Core Competencies: 

  • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic.
  • Facilitating Change: Delivers high quality results consistently.
  • Managing Performance: Interacts respectfully with clients and co-workers.
  • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences.
  • Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises.


                                                                 WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT 

Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Key Skills
Job placementCareer coachingCase managementMotivational interviewingTrauma informed careFinancial literacyRésumé writingInterviewing techniquesMicrosoft suiteCommunication skillsClient advocacyWorkshops facilitationDocumentationRelationship management
Categories
Social ServicesHuman ResourcesEducationAdministrative
Job Information
📋Core Responsibilities
The Income Building Specialist provides individualized employment services, including job preparation, résumé writing, and career coaching to help clients secure competitive employment. They also facilitate financial literacy workshops and collaborate with internal departments and external agencies to support client educational and financial goals.
📋Job Type
regular full time
📊Experience Level
2-5
💼Company Size
491
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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