Revenue Assurance Analyst

Your potential has a place here with TTEC’s award-winning employment experience.  As a Revenue Assurance Analyst working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in The Philippines says it all!

What You’ll Do
Looking for a role with exposure on financial management?  This position will have the opportunity to work cross functionally with the entire CFO organization including the Finance department, GL Accounting team, Operations team, Treasury, and the Legal department. Candidates for this position should be ambitious and outgoing and interested in learning about TTEC as a company.

You'll report to Revenue Assurance Senior Supervisor. The position offers an enormous amount of exposure to all financial areas of the TTEC’s organization and is a great opportunity to develop professional skills.

During a Typical Day

• You’ll be responsible for all phases of revenue assurance processes for a portfolio of accounts
• Contract review for billing set-up and proper revenue recognition requirements
• Identify and set-up appropriate reporting tools to build invoice templates
• Preparation of journal entries and complex schedules for month end close process
• Revenue review and analytics of own account portfolio
• Communicate with Operations/Client executive regarding revenue recognition requirements
• Maintaining process documentation and compliance with those processes.

What You Bring to the Role

• BS/BA degree, Finance or Accounting
• At least 2 years relevant experience with accounting, complex billing, collections and/or financial analysis.
• Experience with ASC 606 and telecommunications & call center operations a plus, but not required
• Advanced Excel experience required
• Ability to interpret complex contracts
• Strong analytical abilities
• Very strong English written and oral communication skills
• Willing to work night shift

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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