LNG Commercial Freight Operator

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What’s the role

Shell LNG Marketing & Trading (SLMT) is the global leader in LNG trading, with the Commercial Freight Operator positioned within the operations arm of Shell Trading. Shell’s LNG Operations is the largest in the industry, spanning supply projects in both the Atlantic and Asia-Pacific basins, and serving customers across Asia, Europe, the Middle East, and South America. This high-value trade is rapidly evolving, with a dynamic mix of long- and short-term contracts.

Commercial LNG Operations provides essential commercial, logistical, and administrative support to Shell Trading. They ensure the timely execution of freight and commercial transactions, meeting all obligations from LNG contracts and Time Charter Parties (TCP). The team collaborates closely with Freight Traders and Optimization Traders to maximize value through economic and optimization strategies, minimizing profit leakage from the flexibility and optionality in LNG contracts and supply programs. They are also involved in developing new projects and contracts. Due to the nature of physical trading operations, working outside regular office hours is often required.

What you’ll be doing

The LNG Freight Operations team manages the operation of LNG ships under SLMT’s responsibility, working closely with the chartering team. In addition to freight operations, team members are expected to gain experience in implementing and executing commercial deals.

Key Areas of Responsibility include, but are not limited to:

• Compliance: Ensure compliance to Shell Code of Conduct, Ethics. Demonstrate leadership and commitment to Health, Safety, Security, and Environment (HSSE), addressing hazards and risks within the team and with external partners.

• Contractual Understanding and Execution: Possess clear understanding of Time Charter Party terms, fulfill all obligations and comply with necessary requirements. Where applicable, timely close out of charter parties, costs accounting, and coordinate timely sign-off from freight traders.

• Account Management: Manage shipping owner accounts, handle operational issues, review costs, and manage disputes. Foster relationships with ship owners to improve operational efficiency beyond contractual obligations.

• Voyage and Performance monitoring: Play an active role in voyage economics, planning and optimization, monitoring vessel performance and kick-starting vessel performance efficiency related conversations timely.

• External Relationships: Maintain relationships with external stakeholders, including regulatory bodies and service providers.

• Commercial Mindset and Collaboration: Multi-task on priorities and think on your feet to deal with contractual problems ensuring that they are managed professionally and optimally for the trading business. Ensure clear communications to internal stakeholders, challenge decision-making when needed.

• Data Management: Ensure timely and accurate update of all operational information into trading systems.

• Efficiency and Synergy Initiatives: Support initiatives and digitalization efforts to improve commercial freight operations efficiency. Identify synergies with other Shell Trading businesses for process improvement.

• Digital Competencies: Competency and digital literacy will be required. Operator is expected keep up with systems reporting requirements and be equipped with basic skills of data analysis to keep up with SLMT digitalization vision.

• Team Coaching: Coach and support team members in the Operations organization.

• KPI Delivery: Achieve and deliver to relevant SLMT and Operations KPIs.

Global Trading Mindset: Understand global contractual constraints, collaborate with regional teams. Respond flexibly to requests outside normal office hours, 24/7 support expected.

What you bring

Skills and Requirements

• Experience in commercial operations (preferably LNG) or sailing experience will be a strong advantage.

• A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency.

• A high level of fluency in the English language, both written and spoken is required.

Leadership Competencies

• Demonstrates integrity, fosters a positive and respectful work environment, and builds trust by engaging diverse perspectives in decision-making.

• Communicates clearly and effectively across audiences, manages complex stakeholder relationships, and navigates high-pressure situations with professionalism.

• Makes timely, informed decisions, embraces continuous learning, challenges assumptions constructively, and maintains high standards while adapting to change.

Functional Competencies:

• Integrates a strong commercial mindset with HSSE principles, identifies opportunities, and manages operational and commercial risks in LNG cargo and freight agreements.

• Possesses deep understanding of LNG trading value drivers, international trade, maritime transportation, and commodity markets, validated by a proven track record.

• Solves complex operational challenges using functional support, leverages data analytics tools (e.g., Power BI, Alteryx) to develop digital solutions, and drives continuous process improvement.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in Singapore

Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging.

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Skills and Requirements

Leadership Competencies

• Foster a positive work environment and lead by example, showing care for colleagues.
• Communicate effectively, both verbally and in writing, adapting to different audiences.
• Perform under pressure, manage conflicting priorities and difficult stakeholders professionally. Build trust among peers, stakeholders, and external parties.
• Embrace a learner mindset, take initiative to seek out information, challenge commercial decisions when necessary.
• Make timely decisions based on the best available information.
• Maintain high work standards and a desire to learn and grow.
• Act with personal integrity, guided by values and beliefs.
• Engage, listen, understand, and incorporate diverse perspectives in decision-making and providing feedback.

Functional Competencies:

• Integrate a commercial mindset with essential HSSE elements to achieve balanced objectives.
• Strong grasp of international trade, maritime transportation, and commodity markets.
• Deep understanding of value drivers in LNG trading and operations, combined with a proven commercial mindset validated by stakeholders.
• Utilize functional support to provide high-quality options and opinions to commercial stakeholders, solving complex operational challenges.
• Identify opportunities and manage operational and commercial risks in LNG Cargo and LNG Freight agreements, with a successful track record of implementing changes to mitigate risks or enhance optionality.
• Analyse business challenges and develop digital solutions using innovative technologies (e.g., Power BI, Power Query, Alteryx) for data analytics to inform decision-making.
• Demonstrated continuous improvement, identifying, and implementing solutions to eliminate complexity and waste in processes.

E

xperience in commercial operations (preferably LNG) or sailing experience will be a strong advantage.

A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency.

A high level of fluency in the English language, both written and spoken is required.

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