JOB DETAILS

Library Assistant A

CompanyYork County Library System
LocationYork
Work ModeOn Site
PostedMay 27, 2026
About The Company
The mission of the York County Library (YCL) is to enrich and sustain the lives of the citizens of York County by providing library services that meet their informational, recreational, and lifelong learning needs. Serving York County, S.C., YCL is headquartered in Rock Hill, with branches in Clover, Fort Mill, Lake Wylie and York. In addition, YCL has a bookmobile and a specialized wheelchair accessible sprinter van to provide outreach services. Continuing its commitment to learning for education and entertainment, YCL offers a variety of free programs for adults, teenagers and children. From author visits to theatre performances, everyone can find something to meet their interests. YCL also provides classes for learning to use computers and the Internet. Along with its collection of print material, audiobooks, downloadable material and more, YCL also offers numerous electronic resources through its website and Virtual Library, most of which can be accessed around the clock from any computer. With computer terminals featuring Internet access, educational software, and more at all locations, YCL is well-equipped to meet the needs of the community in this digital age.
About the Role

Description

Hours: 16-19.5 hours per week I Schedule:  Monday-Thursday 2:00PM-6:00PM, 1st and 3rd Saturdays 10:00AM-1:30PM Supervisor: Library Director I Department: Member Services/Teens I Location: Martin Library I Classification: Part-Time/Non-Exempt


The Library Assistant will provide assistance to a diverse population of customers in using library resources. Assistance is given to customers in person, via phone, and via email. These resources include, but are not limited to: printed materials, digital media, online databases, internet searches, faxing, copying, and printing. The Library Assistant will also assist in the day-to-day functions of the Library – checking in/out materials, shelving books, opening/closing duties, creating/updating member records, etc.

Requirements

General Requirements

The ideal candidate must enjoy working with a team, take pride in providing excellent customer service, and feel comfortable assisting a diverse community inclusive of all ages and backgrounds. This position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the candidate be dependable, a self-starter and familiar with computer technology.


Education & Experience Requirements

  •  Must have a high school degree (or equivalent). College experience is preferred. Computer proficiency is required. Customer service experience required. Previous library experience is preferred.
  • General Requirements
  • Candidate must enjoy being a team player and providing excellent customer service to a population of all ages. This position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the candidate be dependable, a self-starter and feel comfortable using computers and performing other research-related duties.

Duties and Responsibilities

  • Performs duties related to checking in and checking out library materials.  This includes using the ILS computer database and collecting fees. 
  • Performs direct customer service duties to all library members and users, in-person, via email or by phone. 
  • Creates and updates member records. 
  • Checks materials that have been returned for good condition, completeness and other shelving requirements.  Changes the status of materials in the ILS computer database. 
  • Shelves materials that are returned to the library. 
  • Assists members with locating materials, physical and digital, using the ILS database. This includes assisting members with eBooks, eReaders, OPACs, and Inter Library Loan.  
  • Assists members with the use of computer applications including the Internet, digital devices, and online databases. Makes referrals to Martin Library’s Member Services as needed.  
  • Assist members with public computer use. Answer general computer, email, printing and internet questions. 
  • Make photocopies. Scan and email documents using photocopier. 
  • Performs opening and closing procedures, including light cleaning. Ensures that the appearance of the desk area, the shelving units and the sitting areas are neat, clean and organized.  This includes reading shelves and re-shelving out of order materials. 
  • Inform members of Library policies and rules and enforces these and completes incident reports in a timely manner. 
  • Provides guidance to volunteers and assists them when needed. 
  • Other duties as requested by the Library Supervisor. 

Physical Requirements

  • Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout work shift.
  • Must be able to push/pull carts weighing up to 120 pounds.
  • Must be able to reach, lift, and stretch throughout the work day.
  • Must be able to stand and/or walk up to four hours at a time.
  • Must be able to sit for up to four hours at a time
Key Skills
Customer serviceCommunication skillsComputer proficiencyLibrary operationsShelvingData entryInterlibrary loanPublic computer assistanceRecord managementProblem solvingTeamworkTime managementAttention to detailResearch assistanceAdministrative support
Categories
Customer Service & SupportEducationAdministrativeGovernment & Public Sector
Job Information
📋Core Responsibilities
The Library Assistant provides customer service by assisting patrons with library resources, checking materials in and out, and maintaining library records. They also perform daily operational tasks such as shelving books, managing public computer use, and ensuring the library space remains clean and organized.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
77
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
20 hours
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