JOB DETAILS

Senior Care Assistant

CompanyCity and County Healthcare Group Ltd
LocationLiverpool
Work ModeOn Site
PostedApril 21, 2026
About The Company
We’d like to take a minute to introduce ourselves. Our name is CCH Group. We were founded in 2009 and have grown to become the largest care company in the UK. We’re pretty proud of that, as the bigger we are, the more people we can look after. We span the UK with more than 260 sites – from the rugged highlands of Scotland to the bustling streets of greater London – and every point in between. Our 13,000 employees deliver a whopping 1.5 million hours of care each month. Each minute, each hour of our time is dedicated to keeping someone comfortable, safe, and happy. Because that is what we do. We are made up of 32 operating companies but have one vision: to become the best place to work in care. We firmly believe that putting our people at the heart of the company is not only the right thing to do, but will also ensure that they are in the best position to provide extraordinary care to everyone who relies on us.
About the Role

Company Description

Location: Liverpool and surrounding areas (Areas Available – Liverpool, Woolton, Anfield, Kensington, Park Road, West Derby, Hunts Cross, Garston, Wavertree, Toxteth, Croxteth, Childwall, Aintree, Aigburth)

Pay: £13.00 per hour, plus 25p per mile fuel allowance

Shifts:  Full-time (9am- 5pm) some on-call duties, care work, and weekend work. 

Driver required: Yes - full UK licence and access to your own vehicle

We're sorry, but we do not currently offer sponsorship to applicants. 

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

  • In 2024, 5,243 care professionals referred a friend to join our company.
  • 135 internal promotions were earned in just 12 months
  • Every Operational Director began their career as a care professional

At Comfort Call, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing team in Liverpool.  

Job Description

What you’ll do

As a Senior Care Assistant, you’ll support the delivery of high-quality, person-centred care across our community services, leading by example in the field and supporting both service users and care colleagues.

You’ll combine hands-on care with supervision and quality assurance, spending most of your time in the community with some office-based duties.

You’ll:

● Support and review individual care packages, including needs and risk assessments
● Work with Care Coordinators to support effective rota planning
● Supervise, mentor, and support Care Assistants in the field
● Shadow new starters and carry out observations and competency checks
● Take part in multi-disciplinary reviews and complete accurate records

You’ll be a trusted senior presence, helping to maintain high standards of care and support team development.

Qualifications

What we’re looking for:

Experience in care is essential, but what matters most is your commitment to delivering compassionate, high-quality support.

We’re looking for people who are:

● Naturally caring and compassionate
● Confident and reliable
● Experienced in completing needs and risk assessments
● Comfortable working with service users, families, and healthcare professionals
● Willing to support, guide, and develop others

This is a great opportunity to grow your career with a leading domiciliary care provider focused on quality, development, and progression.

Additional Information

Here’s what makes us different:

  • Local travel only - paid mileage for every journey
  • Full training & paid induction - no experience needed
  • Flexibility - work patterns that fit your lifestyle
  • Career growth - clear progression into senior & leadership roles
  • Family-friendly - enhanced leave for life’s big moments
  • National opportunities - relocate and continue your career within CCH
  • Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more

Ready to apply?

Our quick, simple application process lets you choose an interview time that works for you.

Join Comfort Call in Liverpool today and be part of something meaningful.

  • Region: North West England
    • Key Skills
    Care deliveryNeeds assessmentRisk assessmentRota planningMentoringStaff supervisionCompetency checksRecord keepingCompassionate careCommunicationLeadership
    Categories
    HealthcareSocial ServicesManagement & Leadership
    Benefits
    Paid mileageFull trainingPaid inductionBlue Light CardCycle to WorkRAF schemeEnhanced leave
    Job Information
    📋Core Responsibilities
    The Senior Care Assistant will support the delivery of high-quality, person-centred care while supervising and mentoring care colleagues in the field. Responsibilities include conducting needs and risk assessments, assisting with rota planning, and ensuring accurate record-keeping.
    📋Job Type
    part time
    📊Experience Level
    2-5
    💼Company Size
    2284
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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