JOB DETAILS

Service Captain | RDG Venues

CompanyRiviera Dining Group Inc
LocationMiami
Work ModeOn Site
PostedApril 23, 2026
About The Company
Luxury Hospitality Group @milagroup_miami @avamediterraegean @mm_membersclub @milaomakase @casa_neos @claudierestaurant Great Place To Work Certified RDG Overview: MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful MediterrAsian cuisine. Balancing genuine hospitality, fine dining, and refined nightlife, MILA has quickly established itself as the go-to destination in the upscale Miami social scene. D R E A M I T MILA has grown above and beyond our expectations in its first two years despite facing significant pandemic-related restrictions, and ranked #5 of The Restaurant Business Top 100 ranking. Following the success of the original restaurant, RDG plans to expand to new concepts and locations, focusing initially on the Florida market. It has shown the quickest development rates and is anticipating some of the best economic growth worldwide. B U I L D I T Through its elevated brand portfolio, and its exclusive membership, RDG aims to create a full network of venues and experiences offering a unique lifestyle to its guests and members in Florida and to become one of the leaders of the luxury restaurant industry in the U.S. G R O W I T RDG is now actively exploring other national markets such as New York City, Los Angeles and Las Vegas, as well as further afield in London, Dubai and Mexico City for potential expansion opportunities.
About the Role
 
POSITION OVERVIEW

We are seeking polished and service-driven Captains to lead and elevate the guest experience in a fast-paced luxury dining environment. This role requires exceptional attention to detail, leadership, and a deep understanding of food and beverage service. Service Captains play a critical role in orchestrating seamless service, guiding guests through their dining journey, and ensuring every interaction reflects the highest standards of hospitality, precision, and professionalism.


WHO ARE WE?

Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.


YOUR ROLE

  • Lead the flow of service by greeting guests, guiding them through the menu, and ensuring a seamless and elevated dining experience
  • Communicate guest orders and requests clearly and accurately to servers and support staff
  • Present and announce food and beverage selections with precision, professionalism, and confidence
  • Maintain expert knowledge of menus, ingredients, preparation methods, and allergy considerations
  • Demonstrate advanced knowledge of cocktails, spirits, wine pairings, beer, and non-alcoholic beverages
  • Support wine service, including proper presentation, decanting, andappropriate glasswareusage
  • Ensure all service standards, policies, and procedures are consistently followed
  • Review daily prep lists and confirm readiness of all service elements prior to each shift
  • Maintain quality control by adhering toportionsizes, preparation standards, and presentation guidelines
  • Oversee cleanliness, organization, and maintenance of tableside service areas and equipment
  • Anticipate guest needs and provide prompt, attentive, and personalized serviceat all times
  • Fosterstrong communicationand collaboration with team members and management
  • Handle, store, and rotate products properly whilemaintainingquality and minimizing waste
  • Report any equipment issues or product concerns to management promptly
  • Maintain compliance with all sanitation, health, and safety standards
  • Demonstrate professionalism, leadership, and a performance-driven mindset
  • Ability to stand for extended periods andfrequentlylift upto 50lbs
  • This is not anexhaustedlist of job responsibilities.

REQUIREMENTS

  • Minimum of 2 years of experience in a high-volume,upscaleor fine dining restaurant environment
  • Strong knowledge of food, wine, cocktails, and elevated service standards’
  • Excellent communication, organizational, and multitasking skills
  • Professional demeanor with a strong focus on hospitality and guest experience
  • Proven leadership skills and ability to guide and support team members
  • Food handling certification in compliance with state regulations preferred
  • Self-motivated, detail-oriented, and performance-driven
  • Ability to perform basic arithmetic and manage time effectively
  • Ability to follow recipes andmaintainconfidentiality of company information
  • Ability to stand for extended periods and perform physical tasks asrequired
  • Flexible availability, including evenings, weekends, and holidays

Key Skills
Fine dining serviceLeadershipWine serviceCocktail knowledgeGuest relationsCommunicationMultitaskingFood safetyMenu knowledgeTable managementAttention to detailProfessionalismTime managementProblem solvingTeam collaboration
Categories
HospitalityFood & BeverageCustomer Service & SupportManagement & Leadership
Job Information
📋Core Responsibilities
The Service Captain leads the flow of service by guiding guests through their dining experience and ensuring all service standards are met. They are responsible for communicating orders, managing tableside service, and maintaining high standards of hospitality and cleanliness.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
213
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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