JOB DETAILS

Dual Fuel Engineer

CompanySureserve
LocationTruro
Work ModeRemote
PostedApril 23, 2026
About The Company
Based in Newmarket, Suffolk, we cover a wide range of industrial, commercial and residential smart metering and gas and electric applications across England, Scotland and Wales. We design, manufacture, install and project manage bespoke projects and large scale exchange programs. Amongst our highly skilled and competent engineers we have Low Pressure, Medium Pressure and Intermediate Pressure qualifications.
About the Role

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you!


Purpose of the role:

  • To exchange gas and electricity meters in customers’ homes.

  • Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.

  • Repairing and maintaining meters after initial install.


Banding A - Dual Fuel Engineer - £39,923 per annum 

Banding B - 3 Phase / Medium Pressure - £41,571 per annum

OTE for DF only engineer £48-53K – uncapped

Performance bonus

Weekly meter fit bonus scheme

£60 per month lunch expenses


What We Offer:

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

  • Competitive salary

  • Contributory Pension scheme

  • Life assurance

  • 29 days annual leave inclusive of bank holidays

  • Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave

  • Sureserve Benefits Hub, accessing over 1000’s retail discounts

  • Virtual GP service, 24/7, 365 days, available for employees and your immediate family

  • Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

  • Bike2Work scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.


Qualifications and Key skills required:

  • MET1

  • CCN1/CMA1/CMA3

  • Single phase electric

  • MOCOPA (1a and 1c)

  • REGT1 and polyphase electric (desirable not essential)

  • Full UK Driving licence

  • Minimum of 6 months experience in fitting dual fuel smart meters

  • 3 phase or single-off multi is advantageous


Resonable Adjustments 

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact SESM.Careers@Sureserve.co.uk.

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.


Location - Truro

*Terms and conditions apply

Full job description available upon request - SESM.Careers@sureserve.co.uk

Key Skills
Met1Ccn1Cma1Cma3Single phase electricMocopaRegt1Polyphase electricSmart meter installationGas meter exchangeElectricity meter exchangeCustomer serviceMeter maintenanceMeter repair
Categories
EnergyTradesEngineeringCustomer Service & Support
Benefits
Contributory pension schemeLife assurance29 days annual leaveEnhanced maternity leaveEnhanced paternity leaveEnhanced adoption leaveCarer’s leaveNeonatal leaveIVF and assisted conception leaveRetail discountsVirtual GP serviceEmployee assistance programmeBike2work scheme
Job Information
📋Core Responsibilities
The Dual Fuel Engineer is responsible for exchanging gas and electricity meters in customers' homes and providing demonstrations on their use. Additionally, the role involves repairing and maintaining meters following the initial installation.
📋Job Type
full time
💰Salary Range
£39,923 - £41,571
📊Experience Level
0-2
💼Company Size
296
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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