JOB DETAILS
Leadership Program Training Manager
CompanyPrime Communications Wireless Services
LocationSugar Land
Work ModeOn Site
PostedApril 24, 2026
About The Company
Prime Communications proudly serves as the largest, privately-held AT&T Authorized Retailer. Prime operates ~2,000 stores and has 7,500+ team members.
Founded in 1999 with a single mall kiosk, Prime strives to deliver on our vision of customer-centricity, accountability, profitability, teamwork, and entrepreneurship every single day.
In addition to AT&T, PRIME also operates 200+ Cricket Wireless stores. We also operate in Canada (https://www.primecomms.ca/) and Mexico (http://www.primecomms.mx/).
Schedule an appointment at one of our stores today: https://attvip.com/
Get social with Prime!
➝ www.facebook.com/PrimeCommunicationsHQ
➝ www.twitter.com/PrimeComms
➝ www.instagram.com/PrimeComms
#LifeAtPrime #AtPrimeYouCan #PrimeStrong
About the Role
Qualifications
Required
- Bachelor’s degree or equivalent experience in Learning & Development, Organizational Development, HR, or related field
- 5+ years of leadership development or talent management
- Proven success developing leaders at multiple organizational levels
- Strong ability to translate talent metrics into action
- Ability to partner effectively with senior leaders and executive teams
- Ability to influence without direct authority
- Willingness to travel across markets
Preferred
- Experience in retail, wireless, or multi-unit environments
- Familiarity with frontline-to-executive leadership pipelines
- Background in coaching, assessment tools, or leadership frameworks
- Experience in multi-location or fast-paced environments
Qualifications
The Leadership Program Training Manager is responsible for strengthening and sustaining the organization’s leadership pipeline by enhancing existing leadership programs and designing new, targeted development initiatives. This role partners closely with senior leaders to support leadership readiness and delivers strategic training solutions aligned to business needs. The ideal candidate blends instructional design and facilitation expertise with strategic talent development ensuring leaders at all levels build the skills, behaviors, and capabilities required to meet current and future organizational demands.
Key Responsibilities
- Align leadership development initiatives to business priorities such as performance, retention, and internal promotion.
- Own the lifecycle of leadership programs from needs assessment and design through delivery, evaluation, and continuous improvement.
- Assess leadership capability, skill gaps, and development needs to inform targeted leadership development initiatives.
- Coach leaders on effective talent identification and development conversations that support leader growth and performance.
- Monitor program outcomes and adjust development strategies to ensure leadership readiness across the organization.
- Facilitate and drive multiple learning modalities (in-person, virtual, blended, tools) to maximize engagement and impact.
- Evaluate program effectiveness through feedback and business results.
- Collaborate with HR, Talent Development, and Operations teams to integrate leadership programs into broader talent strategies.
Key Skills
Instructional designFacilitationTalent developmentLeadership developmentNeeds assessmentCoachingStrategic planningPerformance managementTalent identificationProgram evaluationOrganizational developmentStakeholder managementData analysisLearning modalitiesChange management
Categories
Human ResourcesManagement & LeadershipEducationRetail
Job Information
📋Core Responsibilities
The Leadership Program Training Manager is responsible for designing, delivering, and evaluating leadership development initiatives to strengthen the organization's leadership pipeline. This role involves partnering with senior leaders to assess capability gaps and facilitating training across various modalities to ensure leadership readiness.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
4757
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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