JOB DETAILS

Customer Service Rep(05932) - 5545 Robinson Rd

CompanyDomino's
LocationJackson
Work ModeOn Site
PostedApril 25, 2026
About The Company
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.
About the Role

Company Description

Spring is on the way! What's better than GREAT pay?!

Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success!

Job Description

As a CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s.

WHAT DO CSRs DO?

· Provide a fun, happy, and exciting environment for our Customers while taking orders.

· Uphold and represent a rock-solid brand image.

· Ensure our stores are kept clean and sanitized for our Team and Customers.

· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.

· Provide amazing Customer service.

· Execute time management skills and the ability to multi-task in a competitive work environment.

· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.

· Demonstrate your own style while working in a diverse work environment.

· The ability to take ownership in resolving problems.

· Operate all equipment inside the store.

WHAT’S IN IT FOR YOU?

· Join a winning Team who is the best pizza company in the world & in every neighborhood!

· Complete all RPM world class training programs to ensure you are set up for success in your role.

· Work flexible fun hours and enjoy great product discounts.

· Opportunity to continue your development through CMS Management Courses.

· This is the first step for many to owning your own Dominos store.

· Learn team building and problem-solving and develop your skills for the future.

· Opportunity to give back to the community through partnerships and donations.

· Variable hourly (meaning hours vary by week) position with competitive pay.

· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9-month measurement period.

 

Qualifications

HOW CAN YOU QUALIFY?

· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.

· Strong communication and basic math skills to count change.

· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.

· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

· Apply on jobs.dominos.com

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Job Category Org: Store Customer Service Rep
  • Key Skills
    Customer serviceCommunicationTime managementMulti-taskingBasic mathInventory managementProblem-solvingTeam buildingEquipment operation
    Categories
    Customer Service & SupportFood & BeverageRetail
    Benefits
    Medical insuranceDental insuranceVision insuranceProduct discountsTraining programsManagement courses
    Job Information
    📋Core Responsibilities
    The Customer Service Representative is responsible for providing excellent customer service, taking orders, and maintaining a clean and sanitized store environment. They also handle inventory, operate store equipment, and ensure a positive experience for all customers.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    99217
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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