JOB DETAILS
Server Assistant
CompanyThe Bancroft
LocationBurlington
Work ModeOn Site
PostedApril 27, 2026

About The Company
The Bancroft is part of the Webber Restaurant Group which has owned and operated restaurants in Massachusetts since 2004. We pride ourselves on our commitment to work/life balance and the large number of employees who have been with us for over 5, 10, and 15 years.
The Bancroft blends an urban sensibility with the classic American steakhouse to bring a dynamic dining experience to Burlington. We strive to leave a lasting impression with our dramatic surroundings, smart wine list, warm and hospitable service, hand-crafted cocktails, and of course, the finest steaks available. Lunch, brunch, dinner, or cocktails - welcome to your new home!
About the Role
Description
The Position:
The Bancroft is seeking a reliable and dedicated Server Assistant to support our front of house team in providing exceptional hospitality and service to our guests. As a Server Assistant, you will be responsible for setting up tables, assisting servers with food and beverage service, and maintaining a clean and organized dining area.
Responsibilities:
- Assist servers with table setup, including setting out plates, glasses, and silverware
- Greet guests and assist with seating as needed
- Refill water glasses and clear plates throughout the meal
- Assist servers with delivering food and beverage orders to tables
- Assist with maintaining a clean and organized dining area, including wiping down tables and chairs, and sweeping floors
- Maintain knowledge of menu items and specials, and be able to make recommendations to guests
Requirements:
- Prior relevant experience preferred, but not required!
- Ability to work well in a fast-paced, team-oriented environment
- Excellent customer service, communication, and interpersonal skills
- Ability to stand for long periods of time, carry a tray, and lift up to 30lbs
- Flexibility to work evenings, weekends, and holidays
Here is a snapshot of our amazing benefits!
- Flexible Schedule
- We care about work life balance and development of our staff though continuous education and professional growth.
- We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
- Employee dining discount – 25% off food for you and a guest.
- Daily family meal.
- 401k* with an annual match.
- Employee Assistance Program.
- Employee Referral Bonus - get paid to work with your friends!
- Training and opportunities for growth!
*Employee must meet eligibility requirements to enroll in benefits.
The Webber Restaurant Group is an equal opportunity employer.
Key Skills
Customer ServiceCommunicationInterpersonal SkillsTable SetupFood ServiceBeverage ServiceMenu KnowledgeTeamworkTime Management
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Flexible ScheduleContinuous EducationProfessional GrowthHealth InsuranceDental InsuranceVision InsuranceVacationEmployee Dining DiscountDaily Family Meal401kEmployee Assistance ProgramEmployee Referral Bonus
Job Information
📋Core Responsibilities
The Server Assistant supports the front of house team by setting up tables, assisting with food and beverage service, and maintaining a clean dining area. They also greet guests, refill water, and provide menu recommendations to ensure exceptional hospitality.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
32
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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