Process Improvement Actuary

Legal & General (L&G) is a leading UK financial services group and major global investor. 

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. 

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. 

L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. 

Our Institutional Retirement business is the UK’s longest-serving active bulk annuity provider.

Who we are 

Institutional Retirement is the only insurer to have been operating continuously in the UK market from our entrance in 1987 to the present day. Our UK retirement annuity book stands at an estimated £86.1 billion at 31 December 2023. 

Across our retail and institutional retirement businesses, we look after more than 1 million customers, around c.700,000 of whom are institutional customers who have had their retirement benefits secured with us. 

We’re looking for a Process Improvement Actuary to join our award winning Pension Risk Transfer (PRT) division to help enhance the technical tools and data‑driven processes that support our PRT business and Client Services function.

In this role, you’ll work at the intersection of actuarial expertise, data, and technology, helping us build efficient, scalable, and well‑controlled solutions that enable better decision‑making and outcomes for our customers. You’ll be part of a collaborative, continuous delivery environment where improvement, clarity, and consistency are valued.

This is a hybrid working opportunity which means you can split your time between working from home and the Office, to find a work life balance that works for you within a role that offers great flexibility.

What you'll be doing:

• Identifying and improving existing pricing and client services processes from a computational or mathematical perspective
• Mapping current workflows and designing efficient, scalable alternatives in partnership with development teams
• Articulating clear business logic, actuarial calculations, and data transformations to support solution design
• Supporting the replacement of EUCs with robust, auditable tools using shared data assets and consistent data models
• Maintaining and enhancing testing and regression packs to ensure robust and reliable tool releases
• Collaborating with platform, process, and development teams to align on strategic technology direction
• Supporting pricing and client services teams with tool usage, training, and day‑to‑day queries
• Contributing to risk, control, and compliance activities, including transparency and data lineage

Who we're looking for:

• A qualified actuary or someone with equivalent actuarial experience
• Experience working with actuarial pricing models and financial or insurance data
• The ability to translate business requirements into clear, detailed specifications and user stories
• Strong analytical and problem‑solving skills with a focus on process improvement
• Experience working collaboratively in agile or cross‑functional teams
• Programming experience or a willingness to develop it, with languages such as Python, R, C#, or similar
• Familiarity with data concepts such as data models, querying, and data management, including SQL or cloud data platforms
• A clear and inclusive communication style, with the confidence to work effectively with a range of stakeholders

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan
• 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
• There are many discounts we offer – both for our own products and at a range of high street stores and online
• We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience

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At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.