JOB DETAILS

Customer Service Banker

CompanyNew Hampshire Mutual Bancorp
LocationPortsmouth
Work ModeOn Site
PostedApril 28, 2026
About The Company
New Hampshire Mutual Bancorp (NHMB) is a shared services organization providing operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. The first relationship of its kind in northern New England, NHMB companies share support services such as human resources, information technology, marketing, finance, risk and compliance, deposit operations, loan operations and digital banking to provide overall efficiencies and best in class solutions for customers. Through this strategic alliance, each affiliate is positioned to leverage each other’s strengths as they work together to advance a shared vision of maintaining and enhancing community banking standards and values. For more information, visit nhmutual.com.
About the Role

Company: MVSB

Title: Customer Service Banker

Location: Portsmouth, NH

Position Details: Full-time including rotating Saturdays

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Universal Banker (Customer Service Banker) at our Portsmouth, NH branch.


We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
 
Starting pay begins at $21.63 per hour and is negotiable based on level of experience

 
JOB REQUIREMENTS/DESIRED EXPERIENCE:

  • High school diploma or GED
  • Minimum one year experience in customer service and/or cash handling role 
  • Experience utilizing software applications to perform customer service duties  
  • Strong interpersonal and organizational skills  
  • Must be able to work rotating Saturdays
  • Ability to travel between branch locations as needed
  • Prior bank teller transaction knowledge a plus but not required

 

PRIMARY RESPONSIBILITIES:

  • Maintains a working knowledge of banking products and services while promoting them to the customer
  • Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
  • Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits 
  • Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry 
  • Responds to questions and resolve problems or concerns for customers effectively and efficiently 

 
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.

Key Skills
Customer serviceCash handlingBanking productsInterpersonal skillsOrganizational skillsSoftware applicationsAccount maintenanceReferral generationProblem solving
Categories
Finance & AccountingCustomer Service & SupportRetail
Benefits
MedicalDentalVision401kPaid time offPaid parental leaveTuition reimbursementProfessional development
Job Information
📋Core Responsibilities
The Customer Service Banker maintains a working knowledge of banking products to assist customers with deposits, withdrawals, and account maintenance. They are responsible for providing professional service while identifying new business opportunities through referrals.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
450
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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