JOB DETAILS

Nômade Temple Ibiza - Reception Shift Leader 🌿

CompanyNomade Temple Madrid
LocationSant Joan de Labritja
Work ModeOn Site
PostedApril 30, 2026
About The Company
Nômade Temple Madrid brings new life to the historic Hotel de las Letras, a landmark from the early 1900s now reimagined as our first Urban Temple. With 93 rooms and suites — including two penthouses — the project creates a sanctuary in the heart of the city, dedicated to joy, healing, meaningful connection, and the restoration of human bonds. At Nomade People, we see our hotels as secret temples: places designed to inspire consciousness, depth, and personal transformation. Our philosophy is rooted in the power of the shared journey — the stories we exchange, the rituals we create, and the moments that move us. To embrace the Nômade life is to go beyond travel. It is a mindset, an attitude, an emotion-centered way of living. Each Temple invites you to slow down, reconnect, and transform. As we expand globally, we honor our origins while imagining new territories for the Nômade spirit. Opening March 2026, Nômade Temple Madrid will bring our philosophy into the rhythm of the city — a new kind of sanctuary where urban energy meets introspection. Start your journey with us: https://nomadepeople.com/careers
About the Role

About Nômade Temple Ibiza
Nômade Temple Ibiza is more than a destination — it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences

Your role
As a Reception Shift Leader, you will oversee the Front Office operations during your shift, ensuring exceptional guest service, operational efficiency, and smooth coordination between team members. You will lead by example, supporting the reception team while guaranteeing a seamless guest experience from arrival to departure.

What you will do :

• Supervise and support the Reception team during your shift
• Ensure smooth check-in, check-out, and daily front desk operations
• Act as the main point of contact for guest requests and issues during the shift
• Handle escalated guest concerns with professionalism and efficiency
• Coordinate closely with Housekeeping, Concierge, and other departments
• Ensure accurate daily reports, cash handling, and front office procedures
• Monitor room status, arrivals, departures, and VIP guest movements
• Support training, motivation, and performance of reception staff
• Ensure compliance with hotel standards, policies, and procedures
• Maintain a high level of service quality and guest satisfaction at all times

Who we’re looking for :

• Strong leadership skills with a hands-on approach
• Excellent communication and problem-solving abilities
• Calm, organized, and efficient under pressure
• Guest-oriented mindset with attention to detail
• Ability to motivate and support a team
• Strong sense of responsibility and operational awareness

Requirements :

• Previous experience as Receptionist, Front Desk Supervisor, or Shift Leader
• Solid knowledge of Front Office operations and procedures
• Experience handling guest relations and team supervision
• Fluent in Spanish and English (additional languages are a plus )
• Valid EU / Ibiza work permit

Why join us?
Because at Nômade, hospitality is not just operations — it is emotion, precision, and experience. You will be part of a vibrant environment where people, culture, and creativity come together to create unforgettable moments.

Equal Opportunity Commitment
At Nômade Temple, we are committed to creating a fair, inclusive, and respectful environment for all. We ensure equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values.

Key Skills
Front Office OperationsTeam LeadershipGuest RelationsConflict ResolutionCash HandlingOperational EfficiencyCommunicationProblem-solvingStaff TrainingPerformance ManagementHospitality ManagementReporting
Categories
HospitalityManagement & LeadershipCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The Reception Shift Leader oversees daily front office operations, ensuring smooth check-in and check-out processes while maintaining high service standards. They also provide leadership and support to the reception team, acting as the primary point of contact for guest requests and escalated issues.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
21
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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