Senior Facilities and Building Maintenance Technician

Description

Join a Legacy of People Helping People

Serving the South Sound since 1934, TAPCO Credit Union has been built on a simple yet powerful philosophy: People Helping People. As a not-for-profit financial cooperative, we’re deeply rooted in Pierce County, proudly serving generations of members and our communities.

At TAPCO, our employees are the heart of our mission. We foster a culture of trust, collaboration, curiosity, and respect, where every individual can bring their authentic self to work, grow in their career, and make a meaningful impact. We’re committed to diversity, equity, inclusion, belonging, and accessibility, ensuring that every voice is valued and every team member has the opportunity to thrive.

When you join TAPCO, you’re not just starting a job; you’re joining a community that believes in supporting one another, learning together, and making a difference every day. Come experience the TAPCO difference and help us continue our legacy of service, innovation, and care for our communities.  

Position Purpose

The Maintenance and Building Technician will manage the ongoing efficient operation, maintenance, and preventative maintenance of TAPCO’s facilities and property to ensure a high standard of service that meets the needs of employees and the TAPCO’s mission. Supports management and execution of capital projects and vendor engagement.

The starting position and rate of pay are based on the candidates’ experience, qualifications, and education. 

 
Base Expectations

• Embraces and lives TAPCO's Values.
• We are People-Centric
• We are Curious
• We are Inclusive
• We are Collaborative
• We are a Trusted Partner

Core Competencies

Member Focus: Build strong relationships inside and outside the organization while delivering member-centric solutions

Instills Trust: Building trust by making good and timely decisions while consistently achieving results, even under challenging circumstances

Drives Results: Making good and timely decisions while consistently achieving results, even under challenging circumstances

Cultivates Innovation: Creating new and better ways for the organization to be successful even during times of uncertainty

 
Position Responsibilities   

• Maintain and repair building systems including HVAC, electrical, plumbing, fire/life safety, and security infrastructure
• Ensure continuous operation of mission-critical systems (power, backup generators, UPS systems, data rooms) 
• Perform routine inspections to ensure compliance with banking regulations, safety standards, and internal policies
• Support business continuity and disaster recovery plans by maintaining facility readiness
• Monitor and maintain physical security systems (access control, alarms, surveillance infrastructure) 
• Coordinate and supervise third-party vendors and contractors, ensuring adherence to security protocols
• Respond rapidly to emergency issues that could impact operations, security, or member access 
• Maintain detailed maintenance logs and compliance documentation for audits and inspections 
• Assist in budgeting, forecasting, and cost control for facility operations 
• Identify and implement energy-efficient and cost-saving improvements 
• Mentor junior technicians and enforce best practices in safety and compliance
• Perform routine inspections and preventative maintenance on building systems including HVAC, electrical, plumbing, lighting, and security systems
• Respond promptly to maintenance requests from staff and management
• Troubleshoot and repair mechanical, electrical, and structural issues
• Monitor building security systems and report any safety concerns immediately
• Assist with emergency response situations, including power outages or system failures
• Support renovations, office reconfigurations, and branch upgrades
• Serve as the Facilities primary point of contact for facilities and buildings-related operations and support services, including instructional equipment repairs, building space planning, and office furniture design and installation, coordinating project activities to minimize impact to departments and programs
• Serve as a member of the inclement weather team recommending early morning branch closure status to credit union leadership
• Serve as essential personnel during emergency situations and inclement weather
• Oversee health and safety aspects including developing and maintaining processes and standards, accurate record keeping, ensuring health and safety related equipment (such as fire alarms/suppression, fire extinguishers, elevators) is inspected and maintained to standards, conduct/coordinate health and safety related drills and trainings
• Provide facilities leadership in the absence of the Chief Information Officer
• Utilize Computerized Maintenance Management Systems containing work orders, assets, preventative maintenance, data reporting, and other functions
• Administer, and utilize credit union facilities administrative systems, including key card access control (proxy system) and building management systems to support secure, efficient, and compliant branch operations
• Support programs for energy conservation, utility management, health and safety, and disaster preparedness
• Participates in credit union-wide meetings, committees, and functions to support institutional initiatives
• Contribute to creating a safe, professional, and bias-free working environment, which engenders respect for differences and encourages inclusion while promoting teamwork and organizational values
• Perform related duties as assigned

Requirements

Qualifications

• High school diploma or GED (technical or trade certification preferred) 
• 3-5 years of experience in facilities maintenance, preferably in a regulated environment (banking, healthcare, data centers) 
• Strong knowledge of HVAC, electrical systems, and building infrastructure 
• Experience working with critical systems (generators, UPS, server room cooling) 
• Ability to pass background checks required for financial institutions 
• Familiarity with safety regulations and compliance standards
• Ability to read blueprints and technical manuals
• Basic computer skills for work order systems and reporting
• Valid driver’s license (if travel between branches is required)
• Experience with regulatory compliance, building codes, safety standards, and environmental regulations.
• Ability to work independently with minimal supervision

Position Working Conditions

• The work environment is an office setting
• Movements frequently and regularly require using the wrists, hands, and/or fingers 
• Frequently required to bend, stoop and maneuver in limited spaces
• Travel to branch and vendor sites may be required – must have valid driver’s license and vehicle
• May need to lift 50 pounds frequently
• May need to respond to critical or emergencies outside of regular working hours

90-day Introductory Period
All newly hired employees at TAPCO Credit Union are subject to a 90-day introductory period beginning on their first day of employment. This period is intended to provide structure, clarity, coaching, and support while employees learn their role and the organization. Completion of the introductory period does not guarantee continued employment or change the at-will employment relationship.

Salary:

Starting rate of $34.41 - $38.00 per hour (depending on experience)

Benefits

TAPCO offers a comprehensive benefits package:

• 100% Employer-paid medical, vision, prescription, and dental insurance option for all employees
• 50% Employer-paid spouse coverage
• 65% Employer-paid dependent children coverage
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Health Savings Account (HSA)
• 401(k) Plan with up to 7% match
• 100% Employer-Paid Life Insurance/AD&D package
• Paid Vacation and Sick Time
• 11 Paid Holidays + 1 Floating Holiday
• Optional Short- and Long-Term Disability
• Employee Assistance Program
• 40 paid volunteer hours
• Shared Bonus Plan (when company goals are achieved)

Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) Purpose Statement

TAPCO embraces diversity, equity, inclusion, belonging, and accessibility (DEIBA) and is committed to creating a workplace where all stakeholders involved, regardless of gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or limited mobility and abilities, feel valued and respected.

• We are committed to include diversity, equity, inclusion, belonging, and accessibility at the center of our work
• We are committed to nondiscriminatory practices and provide equitable opportunity for all
• We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard
• We welcome every person to bring their authentic perspective and experience to advance our mission
• We focus on real people's experiences to uncover and address systemic inequities
• We address our gaps and inequities through products, practices and policies that uplift our employees, members, and community
• We put allyship into action every day
• We value the seen and unseen qualities that make you who you are

Equal Opportunity Employer Statement

TAPCO Credit Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As a people-centric organization, we believe every employee and applicant has the right to work in surroundings that are free from all forms of unlawful discrimination. TAPCO does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service or veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, termination, layoff, leave of absence, and general treatment during employment.