JOB DETAILS

Spanish Customer Service for Streaming Services - Greece, Fully Paid Relocation

CompanyMercier Consultancy
LocationGreece
Work ModeRemote
PostedMay 3, 2026
About The Company

No description available for this Company.

About the Role

Mercier Consultancy is delighted to offer an exciting opportunity for a Spanish Speaking Customer Service Representative to join our Client's Streaming Services department in Greece. This role offers fully paid relocation to Greece, making it an excellent chance for Spanish speakers seeking to join a dynamic team in an international environment.

In this role, you will provide outstanding support to Spanish-speaking customers, assisting them with inquiries and troubleshooting for their streaming service needs. Your excellent communication skills and problem-solving abilities will ensure a seamless customer experience and help maintain high satisfaction levels.

Responsibilities
  • Deliver excellent customer service in Spanish assisting with streaming service inquiries and issues
  • Provide technical support and guide customers through troubleshooting steps
  • Process subscription requests, modifications, and cancellations
  • Document customer interactions accurately in CRM systems
  • Collaborate with internal teams to resolve issues efficiently and improve service quality
  • Keep up-to-date with new streaming features and offerings to assist customers effectively
  • Fluency in Spanish and English, both written and spoken
  • Strong customer service skills with a keen attention to detail
  • Experience in customer service or technical support, preferably in streaming services or related fields
  • Willingness to relocate to Greece with fully paid relocation support
  • Ability to handle multiple inquiries and resolve issues in a fast-paced environment
  • Good organizational skills and proficiency with CRM and customer support tools
  • Problem-solving mindset and eagerness to provide exceptional service

  • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • Support In Finding Accommodation After Hotel
  • Fully Paid Training
  • Monthly Performance Bonus
  • Free Greek Course
  • And More...
Key Skills
Customer serviceTechnical supportTroubleshootingCommunication skillsProblem-solvingCRM systemsSubscription managementAttention to detailOrganizational skillsSpanish fluencyEnglish fluency
Categories
Customer Service & SupportConsulting
Benefits
Fully paid relocation packageFlightTransfer2 weeks in hotelPrivate health insurance2 extra salaries per yearSupport in finding accommodationFully paid trainingMonthly performance bonusFree Greek course
Job Information
๐Ÿ“‹Core Responsibilities
Provide technical support and customer service for streaming service inquiries, including troubleshooting and subscription management. Document interactions in CRM systems and collaborate with internal teams to maintain high service quality.
๐Ÿ“‹Job Type
full time
๐Ÿ“ŠExperience Level
0-2
๐Ÿ’ผCompany Size
4
๐Ÿ“ŠVisa Sponsorship
No
๐Ÿ’ผLanguage
English
๐ŸขWorking Hours
40 hours
Apply Now โ†’

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