Project Manager
Summary:
This position is responsible for leading and executing high-impact strategic initiatives, including grant-funded programs and enterprise projects, from planning through implementation and sustainment. The Project Manager will partner with clinical and operational leaders to drive measurable improvements in access, efficiency, and patient outcomes, ensuring alignment with organizational priorities, regulatory requirements, and financial targets.
This role is accountable for defining project scope, resources, timelines, and budgets, as well as maintaining project documentation and ensuring deliverables are achieved within established objectives.
Essential Duties & Responsibilities:
- Lead projects from inception to successful implementation
- Project planning, including, but not limited to, alignment to corporate strategy, definition of scope, resources, budget, and overall implementation strategy
- Conduct, document, and present a feasibility study for proposed business initiatives
- Define and document risks by completing risk, assumption, issue, and dependency (RAID) analyses
- Define and document responsible, accountable, consulted, and informed (RACI) resources to ensure implementation is successful enterprise-wide
- Define and document project charter, including but not limited to scope, resources, key milestones, and success criteria
- Develop and maintain comprehensive project plans
- Lead and facilitate discovery, implementation, and workstream meetings, including but not limited to scheduling, minutes, and deliver able assignment and review
- Meet budgetary objectives/propose adjustments to constraints based on financial analysis
- Proactively identify barriers to success and propose mitigation and/or solutions
- Track, forecast, report, and distribute project status
- Provide operational support, as appropriate (e.g., liaison for business leads and stakeholders)
- Develop and propose process improvement initiatives
- Lead implementation and ongoing management of grant-funded initiatives, including tracking deliverables, timelines, budgets, and reporting requirements
- Partner with Dental and Specialty leadership to support operationalization of program goals, including access, throughput, and patient experience improvements
- Ensure compliance with grant, regulatory, and reporting requirements
- Support cross-functional coordination to ensure project milestones and deliverables are achieved
- Analyze operational and financial data to support decision-making and track performance against defined goals
- Other duties as assigned
Qualifications-Required:
- 2+ years’ experience in Project Management, Project Administration, or Program or Portfolio
- Management
- Intermediate to advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio, Project, Outlook)
- Demonstrated experience in the concepts and applications of quality improvement
- Proven critical-thinking skills
- Proven knowledge across areas of government markets, finance, risk models, health care, CMS, federal and state regulations
- Proven ability to work collaboratively with all levels of leadership, both internally and externally
- Proven organizational and time management skills with attention to detail
- Proven ability to work independently and as part of a team
- Excellent interpersonal skills, building high quality relations hips, internally and externally
- Excellent business communication skills (written, verbal, and presentation)
Education-Required:
- Bachelor’s degree in Health Care Administration, Business Administration, Public Health, or a related field, or an equivalent amount of education and experience
Qualifications-Preferred:
- Experience in health care
- Experience with Federally Qualified Health Centers (FQHC)
- Project Management Professional (PMP) Certification
- Knowledge of Quality Improvement Process (e.g., Lean, Six Sigma)
- Experience in SharePoint
Working Conditions:
Ability to travel (between organization’s locations), including reliable transportation, a valid driver’s license, and proof of insurance.
Language Skills:
The ability to read, analyze, and interpret technical directives, and to write reports, present information effectively, and respond to questions from employees and the general public are essential.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written or verbal form, and the ability to deal with problems involving several variables.
Physical Demands:
The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel
- The employee frequently is required to reach with hands and arms
- The employee is required to stand, walk, and climb or balance
- The employee must occasionally lift and/or move up to 10 pounds
- Specific vision abilities required by this job include color vision, close vision, and the ability to adjust focus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Summary of Occupational Exposure:
Classified by CDC as low risk.
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