JOB DETAILS

Health Center Assistant - Express

CompanyThe Providence Community Health Centers, Inc.
LocationCranston
Work ModeOn Site
PostedMay 4, 2026
About The Company
Established in 1968, we are the largest primary health care provider in Providence and treat patients regardless of their ability to pay. PCHC is committed to building upon our longstanding history of providing primary services such as prenatal care, pediatrics, adolescent medicine, adult medicine and elder care. In meeting the growing needs of our current and future patients, we also provide specialty care, school-based services, and community-focused patient education. We dedicate ourselves to collaborating with government agencies and other organizations to meet the medical and service support needs of the families and individuals that we are privileged to serve.
About the Role

Overview:
Supports care team as assigned, in the capacity of Health Aide, Patient Services Representative, Health Information Assistant or general clerical support, working cooperatively with staff.

Duties & Responsibilities:
1. Assist MDs/NPs/RNs caring for patients (infants, children, adolescents, adults and geriatric) including but not limited to taking/recording vital signs/height/weight/ operating EKG machine, completing point of care testing, developmental screenings preparing patients for examination, preparing work areas, complete refill requests and, documenting patient related procedures/tests in patients' charts.
2. Answer incoming telephone calls, schedule patients using automated appointment scheduling process, interview incoming patients verifying identity, maintain provider appointment schedules, verify financial/insurance information, collect payments for services, and recording required data.
3. Insert patient related material as required; maintain separate logs/records related to care and compliance.
4. Provide general clerical support throughout the organization as needed including filing, answering/rerouting calls, preparing data reports, compiling statistics.
5. Coordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care. Demonstrates knowledge of the goals and objectives of PCHC’s patient care management plan. Effectively able to perform and communicate individual tasks within the role.
6. Maintain patient confidentiality at all levels of interaction.
7. Provide general interpretation support for all clinical staff.
8. Knowledge of immigration documentation may be required for some clinics (to include Passport immunizations, Immigration 693 forms, and Refugee I94 Card)
9.The above listing of duties is not meant to be all inclusive. However, the Employer will not ask any Employee to routinely perform a task unrelated to the above-mentioned duties.


Qualifications:
•Basic Life Support/CPR certification required.
•Ability to perform responsibilities across life cycle (infants, children, adolescents, adults and geriatric) required.
•Clear diction and unhampered conversational skills for conversing with a multicultural, multiethnic and multilingual patient community is essential.
•Computer literacy required. Familiarity with Physician Computer Network preferred but not required.
•If float, reliable (on demand) transportation and current/active RI driver's license is essential.
•Ability to communicate with people of various diverse backgrounds in a sensitive and compassionate way.

Education:
•High school diploma (business course) or equivalent required.
•Completion of a medical assistant program, with 180-hr internship requirement for graduation, is essential.  

PCHC is EOE/M/F/D/V/SO

Key Skills
Patient CareVital Signs MonitoringEKG OperationPoint Of Care TestingMedical DocumentationAppointment SchedulingInsurance VerificationPatient ConfidentialityClerical SupportData ReportingMedical InterpretationCPRBasic Life SupportComputer LiteracyCompassionate Communication
Categories
HealthcareAdministrativeSocial Services
Job Information
📋Core Responsibilities
The Health Center Assistant supports the care team by performing clinical tasks such as taking vital signs, conducting point of care testing, and assisting with patient examinations. Additionally, the role involves administrative duties including scheduling appointments, verifying insurance, and providing general clerical support.
📋Job Type
full time 30 40 hours
📊Experience Level
0-2
💼Company Size
304
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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