JOB DETAILS

Patient Coordinator (Medical Receptionist)

CompanyConfluent Health
LocationCity of Albany
Work ModeOn Site
PostedJune 12, 2026
About The Company
Confluent Health is a nationwide network of physical and occupational therapy companies at the forefront of advancing musculoskeletal solutions that make us all stronger. We deliver better patient outcomes, reduce costs of care, improve workplace wellness, provide best-in-class education services, help prevent injuries, and play a crucial role in shaping industry best practices.
About the Role
Overview

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Albany, NY team! 

  

How ACCESS PT supports you:

  • 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
  • Paid sick leave (varies by state)
  • Wellness Program Access
  • 10% childcare tuition discount at Kindercare Childcare Centers
  • Training and career development
  • Network partnerships with top health systems in the region

Job Position: Patient Coordinator 

 

Job Location: 747 Madison Avenue, #1 Albany, New York 12208  

 

Job Type: Full-Time 

 

Salary Description: $17.00-$19.00/hour, based on experience


Responsibilities

  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service 
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care 
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents 
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

 

  • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
  • Medical receptionist experience a plus
  • EMR scheduling software knowledge a plus
  • EPIC software knowledge is a plus
  • Spreadsheet and Word Processing software.

EOE

Key Skills
Patient Check-in/OutAppointment SchedulingReferral CoordinationInsurance VerificationPayment CollectionEMR ManagementHIPAA ComplianceCustomer ServiceSpreadsheet SoftwareWord Processing Software
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
401(k) Retirement Savings PlanPaid Sick LeaveWellness Program AccessChildcare Tuition Discount
Job Information
📋Core Responsibilities
Manage front desk operations including patient scheduling, check-in/out, and referral coordination. Handle insurance verification, payment collection, and the maintenance of accurate electronic medical records.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
6002
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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