D.C. Operations Manager

Description

To be considered for this position, you must complete the following steps:

• Click "Apply" and fill out the online application.
• If you meet the minimum qualifications, you will receive two (2) email invitations to complete the Predictive Index Assessment. Please note that the assessment includes two required parts: Behavioral and Cognitive.

Title: D.C. Operations Manager

Reports to: Head of Operations

Location: Onsite, Distribution Center in Columbus, OH

Salary: Starting at $90,000, Commensurate with Experience

Position Overview

Luxe Brands (https://luxebrandsllc.co) is seeking a proactive, forward thinking Distribution Center Operations Manager to lead day-to-day warehouse execution while anticipating and preparing for future business needs. This role owns the operational rhythm of our Columbus based distribution center, overseeing people, inventory, and workflow, while continuously improving how the operation scales alongside company growth.

This is a high initiative, boots-on-the-ground leadership role for someone who thrives in fast moving environments, balances strategic thinking with hands on problem solving, and adjusts communication style based on audience and context. This leader will be responsible for today’s execution and for identifying what the business will need next and how we scale for optimal growth.

The D.C. Operations Manager also plays a critical role in ensuring all inventory, including private label, consignment, and buy out merchandise, is handled with accuracy, care, and efficiency from receipt through fulfillment.

About Us

Our purpose is to create heartfelt moments and boundless inspiration — in the bridal industry and beyond. We achieve this through a family of brands designed to meet the needs of every bride, no matter style, vision, or budget.

Founded in 2008 as a woman owned business, Luxe Brands has grown from a single boutique into 15 stores across 8 states, with plans to expand our footprint over the next 18 months. Our proven concept resonates with brides wherever we operate, and we’re now embracing the opportunities and challenges of scaling a high-growth business.

Entrepreneurial at our core, we believe great businesses are built through great people and great execution. Our team is made up of career minded, goal-oriented individuals passionate about delivering an exceptional experience to every bride. If you’re looking for a workplace where innovation meets intention, where your ideas matter as much as your drive, and where you can help build something extraordinary, Luxe Brands could be your next home.

Our Core Values

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

Key Success Indicators for this Role:

• Thrives in fast paced warehouse and logistics on-your-feet environments 
• Communicates effectively across audiences with warehouse team, operations & stores leaders, and internal partners
• Leads with clarity, accountability, and calm, even under pressure 
• High adaptability to shifting business demands 
• Proactively identifies and solves process inefficiencies 
• Thinks ahead and anticipates volume shifts, staffing needs, and process strain 
• Balances leadership oversight with willingness to jump in and execute 
• Continuously improves systems, workflows, and team effectiveness 
• Tech savvy with tools like Microsoft Suite, Shopify, Asana, and internal ops systems 

Key Responsibilities:

• Oversee daily distribution center operations, including receiving, inventory management, fulfillment, packing, and shipping 
• Lead and develop the DC team and external partners with clear expectations and accountability 
• Own inventory control processes to ensure accuracy, accountability, and efficiency 
• Monitor throughput, quality, and service levels to meet operational standards 
• Analyze performance data to identify bottlenecks and improvement opportunities 
• Establish, track, and report on key operational KPIs to guide decisions and drive performance 
• Drive daily execution through team huddles, priority setting, and real-time problem solving 
• Implement process improvements that increase efficiency, accuracy, and scalability 
• Serve as the primary operational link between the DC, retail teams, and leadership 
• Communicate clearly across audiences, adapting style for frontline teams and business partners
• Build and maintain a high performing team culture focused on accountability, accuracy, and continuous improvement

Requirements

Required Qualifications

• 5+ years warehouse, logistics, or distribution center management experience
• 2+ years of experience leading and managing direct reports
• 2+ years of experience in training and professional development
• 2+ years of conducting performance reviews and corrective actions
• Proven ability to improve existing operational systems and workflows
• Strong analytical and organizational skills with attention to detail
• Strong Microsoft Excel and Office Suite skills
• Reliable transportation and valid driver’s license (travel between store locations in company van)
• Comfortable lifting 45 lbs.+ (boxes, mannequins, racks, etc.) and support physical warehouse operations as needed
• Successful completion of a background check

Preferred Experience:

• Prior experience in fashion, apparel, or other product-based fulfillment environments
• Familiarity with Shopify or similar e-commerce platforms, Brightpearl, Sage, and Inventory Planner
• Exposure to inventory management systems and barcoding workflows
• Microsoft Teams proficiency
• Experience working in a high growth business environment

Luxe Bridal is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.