JOB DETAILS

Care Coordinator (Medical Receptionist/PSR)

CompanyConfluent Health
LocationMesa
Work ModeOn Site
PostedJune 12, 2026
About The Company
Confluent Health is a nationwide network of physical and occupational therapy companies at the forefront of advancing musculoskeletal solutions that make us all stronger. We deliver better patient outcomes, reduce costs of care, improve workplace wellness, provide best-in-class education services, help prevent injuries, and play a crucial role in shaping industry best practices.
About the Role
Overview

Foothills Sports Medicine Physical Therapy,, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!  

  • Salary: $17-$17.50/HR

How Foothills, and Confluent Health Support You: 

  • Competitive salary Employee-centric work culture from the top, down!  
  • Medical, dental, vision, STD, LTD insurances  
  • Generous PTO  
  • 401(k) Employer Matching  
  • Free Life Insurance  
  • Parental Perks!  
  • And more!  

Responsibilities

You’ll Achieve Success By: 

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.


Qualifications

  • High School Diploma/GED required
  • Basic office and customer service skills 
  • Previous experience in a similar role desired but not required

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

Key Skills
Patient Check-in/Check-outAppointment SchedulingReferral CoordinationInsurance VerificationPayment CollectionElectronic Medical RecordsHIPAA ComplianceCustomer ServiceOffice Administration
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Medical InsuranceDental InsuranceVision InsuranceShort Term DisabilityLong Term DisabilityPaid Time Off401(k) Employer MatchingFree Life InsuranceParental Perks
Job Information
📋Core Responsibilities
Manage front desk operations including patient scheduling, check-in/out, and referral coordination. Handle insurance verification, payment collection, and the maintenance of accurate patient records in the EMR system.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
6002
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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