Credit and Collections Analyst

Description

The Credit & Collections Analyst requires a proactive individual who understands the payment behaviors typical to trades, has working knowledge of construction-related legal tools (e.g., lien and bond claims), and thrives in a project-driven environment. This position will require managing job-specific accounts, monitoring credit-exposure, initiating collection efforts, and ensuring compliance with construction credit laws. This role requires attention to detail, accuracy, and excellent organizational skills.

Duties/Responsibilities:

• Oversee a portfolio of accounts, with a focus on timely collections and accurate credit risk evaluation.
• Initiate and manage collection efforts on delinquent balances via phone and email communication with customers, General Contractors, and Accounts Payable departments.
• Review and approve credit applications, ensuring proper vetting of contractor references, licensing, and bonding information.
• Analyze credit risk based on job size, contract terms, and lien position. Place and lift credit holds accordingly.
• Draft and track project-specific instruments such as joint check agreements, order deposits, and installment payment schedules.
• Prepare stop Payment Notices and Bond Claims in line with California construction law.
• Document all Accounts Receivable activity and maintain detailed records of payment commitments and dispute resolutions.
• Coordinate with sales, project coordinators, and accounting to address invoice discrepancies and customer issues.
• Support audit requests and contribute to the ongoing improvement of internal credit and collections processes.
• Perform other credit-related duties as assigned.

Requirements

Required Skills/Abilities:

• Proficient in Accounts Receivable best practices, job-based billing cycles, and PO-based invoice workflows.
• In-depth knowledge of California Lein Law, Stop Payment Notices, and Bond Claims.
• Excellent communication skills, particularly in navigating payments discussions with General Contractors and Subcontractors.
• Demonstrated high attention to detail, strong follow-up and ability to work independently in a deadline-driven environment.
• Familiarity with Microsoft Dynamics GP or Dynamics 365 Business Central.
• Ability to maintain confidentiality and compliance with company policies and financial regulations.

Education and Experience:

• Bachelor’s Degree in Accounting, Finance, Business Administration or related field OR.
• Associate’s Degree with a minimum of 7+ years’ credit and collections experience in the construction industry (HVAC or mechanical trades preferred).

Physical Requirements

• Prolonged periods of sitting at a desk and computer work.
• Phone interaction with customers/clients and team members.
• Must be able to lift 15 pounds at times.
• On-site position, we are unable to offer relocation for this role.