JOB DETAILS
Residential Support Specialist
CompanyNORTH SUFFOLK COMMUNITY SERVICES INC
LocationBoston
Work ModeOn Site
PostedMay 10, 2026
About The Company
Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Community Services touches the lives of more than 10,000 people a year.
To learn more about North Suffolk's services visit,
http://northsuffolk.org
https://www.facebook.com/NorthSuffolkOrg
About the Role
North Suffolk is looking for Direct Support Professionals and Residential Support Specialists to join our team! These team members provide direct care to individuals living in a residential setting. Direct Support Professionals are members of a team responsible for providing high quality direct care services to adults with intellectual and developmental disabilities while Residential Support Specialists work with individuals with various mental health related diagnoses. As a nonprofit organization, we believe that every individual deserves the opportunity to reach their full potential. We are looking for both entry level and experienced individuals to work in our residential homes.
Full and part time day, evening and overnight positions available in Chelsea, Winthrop, Revere, East Boston, Boston, Waltham, West Roxbury, Hyde Park and Saugus. Please indicate preference for location and shift.
Salary: $20 per hour.
$2.00/hour differential for high intensity programs
What you’ll do:
- Offer guidance for residents during skills building
- Develop and implement individual treatment plans for residents
- Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
- Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
- Ensure appropriate staff-to-client ratio at all time
- Develop and promote a supportive relationship with the residents
- Provide side-by-side support and coaching to help people socialize and become more involved in their community.
What you’ll need:
- Education:
- High School diploma or GED required.
- Bachelor’s degree in any related field preferred.
- Experience:
- Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons OR
- Experience supporting individuals in a mental health/special education or other human services setting OR
- Experience working with a population that has severe and persistent mental illness and/or substance use disorder.
- Skills:
- Must have valid Driver’s license.
- Must be or able to become MAP certified.
- Must be or able to become CPR/First Aid certified within five months of hire (training provided).
Competitive & Comprehensive Benefits
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
Key Skills
Direct CareTreatment PlanningCrisis InterventionPatient AdvocacyMeal PreparationMoney ManagementPersonal Hygiene AssistanceCommunity IntegrationCoachingCase Management
Categories
Social ServicesHealthcare
Benefits
Paid Time OffVacationSick DaysPaid HolidaysPublic Service Loan Forgiveness EligibilityHealth InsuranceDental InsuranceEmployer Paid Life Insurance403(b) Retirement Plan With Employer MatchingVoluntary Short And Long Term Disability InsuranceMedical Flexible Spending AccountDependent Care Flexible Spending AccountAccess To Credit Union BankingState Tuition Remission ProgramEmployee Referral Bonus ProgramDiscounted Movie TicketsComprehensive Training ProgramInternal Advancement Opportunities
Job Information
📋Core Responsibilities
Provide direct care and guidance to adults with intellectual, developmental disabilities, and mental health diagnoses in a residential setting. Responsibilities include implementing treatment plans, assisting with daily living activities, and supporting community socialization.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
520
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page