Coordinator, Volunteer

Description

ABOUT US: 

The Dallas Arboretum is a treasured nonprofit institution rooted in decades of history, natural beauty, and community connection. As one of the top botanical gardens in the world, we are committed to sustainability, lifelong learning, and innovative approaches to conservation and public engagement. Volunteers are the heart of our mission—bringing energy, expertise, and care to every corner of our gardens.

POSITION SUMMARY: 

The Volunteer Coordinator plays a key role in supporting a dynamic and impactful volunteer program. Reporting to the Volunteer Program Manager, this position ensures smooth day-to-day operations of volunteer engagement, including recruitment, onboarding, scheduling, and recognition. The ideal candidate is highly organized, detail-oriented, and passionate about creating positive experiences for volunteers while supporting the Arboretum’s mission of community, sustainability, learning, and innovation.

WORK SCHEDULE: 

This position requires the ability to work a flexible work schedule, including weekends and occasional evenings. However, the standard work schedule for this full-time position is Sunday through Thursday.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Volunteer Engagement & Support

• Assist with recruiting, onboarding, and training volunteers for various roles across the garden.
• Maintain accurate volunteer records in the volunteer management system.
• Coordinate volunteer schedules and assignments to meet departmental needs.
• Serve as a primary point of contact for volunteer inquiries, providing timely and helpful responses.

Program Administration

• Support the Volunteer Program Manager in implementing policies and procedures for volunteer engagement.
• Prepare and distribute volunteer communications, including newsletters, updates, and event invitations.

Recognition & Community Building

• Help organize volunteer appreciation events and recognition initiatives.
• Foster a welcoming and inclusive environment for volunteers.
• Gather feedback from volunteers to improve program quality and experience.

Event & Project Support

• Assist with logistics for volunteer-led events and special projects.
• Track attendance and participation for volunteer activities.
• Provide on-site support during volunteer shifts and events as needed.

Requirements

SKILLS AND QUALIFICATIONS: 

• Associate degree or equivalent experience required, bachelor’s degree preferred.
• 1–3 years of experience in volunteer coordination, customer service, or nonprofit administration.
• Strong organizational and communication skills with attention to detail.
• Proficiency in Microsoft Office Suite; experience with volunteer management software a plus.
• Ability to work collaboratively and maintain positive relationships with volunteers and staff.
• Flexible schedule, including occasional evenings and weekends.
• Ability to pass all pre-employment requirements, including a background check and drug screening 

PREFERRED ATTRIBUTES: 

• Experience in a nonprofit, cultural institution, or community engagement role.
• Bilingual or multilingual abilities.
• Enthusiasm for nature, sustainability, and mission-driven work.

To help you stay energized, engaged, and inspired, we offer a wide range of benefits including comprehensive healthcare, a 401K, and Paid Time Off (PTO).

The mission of the Dallas Arboretum and Botanical Garden is to be a garden for all that enriches lives through beauty, learning, and connection. We are a world-class sanctuary where people and plants flourish in the natural environment. 

The Dallas Arboretum is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics or disability unrelated to job performance.