JOB DETAILS

Retail Team Member - Mt Druitt

CompanyCity Beach
LocationSydney
Work ModeOn Site
PostedJune 14, 2026
About The Company
City Beach has established itself as one of the leading surf, skate, and street fashion retailers in Australia, with more than +65 stores across Australia, +300 brands, and over 3000 Team Members. Working at City Beach is more than a job, you’ll be joining a family that’s been growing since 1985. From fun summer jobs right through to focused careers, the opportunities are endless. We are young at heart, we like to experiment, and we move at pace because we truly believe that anything is possible! Over the last few years, we’ve been transforming the way we work, introducing the latest in technology and innovation so that we can continue to offer our customers the best online and instore experience. But it doesn’t stop with our customers, our people are the ones who make it all happen! We welcome and encourage you to learn, grow, contribute, challenge and be challenged in a fast paced environment like no other. We value authenticity and we love tenacity, so if you see an opportunity let us know about it – you never know where it might take you and the business. The search is always on for our future leaders to fill full-time, part-time and casual positions. So whether you want to join the crew in our… - Head office located in the middle of Brisbane’s thriving CBD - One or our many stores located around Australia, or - Our massive Distribution Centre Check out the latest opportunities and join us today!
About the Role
The role


As a Retail Team Member, you are a key member of our team and are responsible for delivering an exceptional and memorable experience for our customers. You will ensure customer satisfaction through your outstanding product knowledge, customer service and ability to offer solutions. You will also help to create a shoppable environment for our customers, keeping our shopfloor neat and tidy and ensuring that our stores are set up for promotions and sales and always stocked with the latest product.

What you'll be doing

 

  • Providing a superior customer experience for each person who walks through our store.

  • Ensuring our stores are open and ready to be shopped by our customers.

  • Manage the movement of stock, optimise sales, filing and tidying the shopfloor and set up the store for promotions and sales.

  • Work with the store team to maintain high standards of store presentation.

  • Demonstrate strong product knowledge and be able to research and describe product features and benefits. 

  • Recommend, select, and help locate product based on customer needs or desires.

  • Follow any and all City Beach policies and procedures, as well as any new initiatives and process improvements implemented in your store.

What we're looking for

 

  • Previous experience in a customer-service role desirable, but not mandatory.

  • A strong focus on delivering outstanding customer service.

  • Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.

  • An energetic and enthusiastic approach to store operations and a personable approach with customers.

The benefits

 

  • A 30% team member discount for you, your friends and family.

  • We have partnered with industry leaders to bring you discounts on products and memberships, including:

    • Access to a free Employee Assistance Program.

    • 15% discount on Goodlife and Fitness First Gyms memberships.

    • Discounts on Studio Pilates and City Cave.

    • Up to 15% off at Strike Bowling & Holey Moley.

  • Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.

  • Awesome in-store competitions and sales incentives.

  • Gift cards for major milestones and yearly anniversary certificates.

Key Skills
Customer ServiceProduct KnowledgeInventory ManagementVisual MerchandisingMulti-taskingSales OptimizationStore PresentationCommunication Skills
Categories
RetailCustomer Service & SupportSales
Benefits
30% Team Member DiscountEmployee Assistance Program15% Discount On Goodlife And Fitness First GymsDiscounts On Studio Pilates And City CaveUp To 15% Off At Strike Bowling & Holey MoleyCareer Succession PathwaysIn-store Competitions And Sales IncentivesGift Cards For Milestones And Anniversary Certificates
Job Information
📋Core Responsibilities
Deliver an exceptional customer experience by providing product knowledge and tailored solutions. Maintain store standards through stock management, tidying the shopfloor, and setting up promotional displays.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
963
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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