BSA & Fraud Officer

Description

YOUR PURPOSE

The BSA & Fraud Officer serves as Horizon Credit Union’s designated Bank Secrecy Act Officer and is responsible for the overall administration, oversight, and effectiveness of the Bank Secrecy Act (BSA)/ Anti-Money Laundering (AML) and Office of Foreign Assets Control (OFAC) compliance programs, as well as oversight of Horizon Credit Union’s fraud risk management program. This role works collaboratively with internal departments to continuously identify, assess, and evaluate money laundering, terrorist financing, sanctions, cyber enabled fraud, and traditional fraud risks, ensuring these risks are managed in accordance with applicable laws and regulatory expectations. The BSA & Fraud Officer provides independent oversight, analysis, and guidance to support the timely detection, investigation, escalation, and reporting of suspicious or potentially fraudulent activity, and serves as a liaison with regulators, examiners, and law enforcement. The BSA Officer must have sufficient authority, independence, expertise, and access to resources to administer and oversee an effective BSA/AML compliance program.

YOU ARE RESPONSIBLE FOR

Collaboration, Risk Management & Leadership

• Collaborate across functions to support fraud and potential BSA implications, including cyber and online banking fraud.
• Build strong relationships with the Information Security Officer and Digital Banking teams to ensure coordinated efforts in managing fraud-related risks.
• Partner with branch teams, training, operations, enterprise risk management, accounting, collections, lending, IT, and leadership to identify and evaluate financial crime and fraud risks.
• Promote a strong culture of compliance, collaboration, accountability, and risk awareness throughout the Credit Union.
• Provide guidance and support to departments in fraud situations, including information gathering, case escalation decisions, and coordination with law enforcement.
• Provide direct oversight of the BSA team, including BSA/Fraud Specialists, ensuring appropriate workload distribution, performance management, and development. Provide coaching, guidance, and subject matter expertise to BSA staff to ensure consistent, high-quality investigations and documentation.
• Experience providing written and verbal performance feedback, in support of ongoing coaching of team members. 
• Conducts reviews, coaches, and mentors staff is.
• Demonstrates a clear commitment to ongoing leadership development.
• Facilitate BSA team outreach to foster trust, reinforce risk awareness, and support consistent application of BSA and fraud controls across the Credit Union.

Analysis

• Oversee transaction monitoring and alert governance, including ongoing review of system effectiveness, thresholds, and alert trends. Review, assess, and make final determinations on whether suspicious activity warrants filing a Suspicious Activity Report (SAR), including complex or high risk cases.
• Assist the BSA team, when needed, to conduct investigations that require excellent judgement and discretion. Utilize multiple tools, resources and sources of information to make appropriate determinations regarding Credit Union responsibility and actions.
• Analyze alerts, cases, SAR data, fraud losses, and monitoring outputs to identify systemic issues, control gaps, and evolving risk patterns.
• Interpret regulatory guidance, enforcement actions, and industry trends to assess potential impact on the Credit Union’s risk profile. Support and contribute to periodic updates of the BSA/AML/OFAC Risk Assessment, incorporating internal data, fraud metrics, and external risk factors.

Compliance

• Develop, maintain, and execute the BSA/AML/OFAC program ensuring compliance with applicable state and federal regulations.
• Develops, implements, assesses, and regularly updates internal controls and procedures to strengthen regulatory compliance and reduce financial risk.
• Serve as the primary subject matter expert for BSA/AML and fraud related suspicious activity, ensuring compliance with the Bank Secrecy Act, FinCEN regulations, and internal policies.
• Oversee the timely and accurate filing of SARs and CTRs
• Assess need for fraud and/or BSA related committees, providing leadership over communication on emerging fraud trends, significant incidents, and mitigation strategies.
• Respond to internal audit and independent review findings related to BSA/AML, OFAC, and fraud by assessing issues, developing corrective action plans, and ensuring timely remediation.
• Oversee compliance with information-sharing requirements, including 314(a), 314(b), subpoenas, and law-enforcement requests.
• Oversee compliance with Customer Identification Program (CIP), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements, including high-risk member segments.
• Ensure compliance with BSA, AML, OFAC, and fraud record-retention requirements, including SAR, CTR, and investigative documentation.

Administrative

• Oversee and prepare reporting for regulatory filing, law enforcement, investigative agencies, and internal records.
• Support and assist branches and/departments in fraud situations by gathering information, writing reports, filing cases with law enforcement, assisting with bond claims and maintaining files. 
• Perform ongoing quality assurance (QA) of BSA/AML, OFAC, and fraud processes, including review of investigations, SAR and CTR filings, alert dispositions, documentation quality, timeliness, and adherence to internal policies and regulatory requirements.
• Maintain and update BSA/AML/OFAC and fraud program documentation, including policies, procedures, workflows, job aids, and governance materials. Support administrative processes related to Verafin access and permissions and vendor management.

SUCCESS LOOKS LIKE

The Leading Others Success Profile is a set of competencies that are essential to leaders who directly manage a team. These skills are key to success as this role is responsible for leading the team, getting results through others and developing individuals to reach their full potential. 

• Being Resilient: Rebounds from setbacks and adversity when facing difficult situations. 
• Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. 
• Decision Quality: Makes good and timely decisions that keep the organization moving forward.
• Develops Talent: Develops people to meet both their career goals and the organizations goals.
• Directs Work: Provides clear direction and accountabilities. 
• Ensures Accountability: Holds self and others accountable to meet commitments.
• Manages Conflict: Handles conflict situations effectively, with a minimum of noise

COMPENSATION

At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams’ overall success long-term.

The full pay range for this position across all the states in which we hire is $80,500-$124,775. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate’s experience, education, and skill level.

Benefits, Perks, and Other Good Stuff

We know there’s more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:

• Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
• Telemedicine for part-time employees
• Paid Group Life and Disability Insurance 
• Employee Assistance Program
• Tuition Reimbursement Program
• 401K Retirement Savings
• Employer 401K Retirement Contributions & Matching upon eligibility
• Discretionary Annual Incentive Bonus based on eligibility criteria
• Paid Time Off per Full Calendar Year:
• 10 hours of PTO per month (prorated for reduced full-time and part-time)
• Paid Birthday Holiday
• 2 Paid Wellness Days
• Up to 24 hours of Paid Volunteer Time annually
• 11 Paid Holidays
• And More!

Requirements

EXPERTISE YOU NEED

Education & Experience

Bachelor’s degree required; advanced degree or certification (CAMS or equivalent) preferred. Minimum 7 years of BSA/AML experience, including leadership or program oversight responsibility. Credit union or financial institution experience required. Experience with AML monitoring systems (Verafin preferred). Experience leading teams preferred. Equivalent combination of education and experience will be considered.

Capabilities

• Working knowledge of most MS Office applications, including expertise with Word & Outlook.
• Ability to clearly explain complicated procedures in simple and understandable manner. (both oral and written).
• Able to resolve problems by creative and logical thinking.
• Attention to detail along with strong written, oral communication and organizational skills.
• Exceptional organizational and analytical skills; demonstrated skills in critical thinking, problem-solving and ability to manage changing priorities.
• Ability to adapt to changing regulatory or operational demands.
• Self-directed and possess the ability to work both independently and collaboratively and balance competing priorities.

ABLE TO

To perform the essential functions of this position an employee must be able to meet the following workplace demands: ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.

ABOUT THIS JOB DESCRIPTION

The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU’s goals employees may perform other duties as assigned and all employees are expected to:

• Exemplify our CORE Values.
• Promote teamwork and collaboration. 
• Provide our members with the highest quality service.