JOB DETAILS

Housekeeping - Houseperson

CompanyAccorHotel
LocationDurham
Work ModeOn Site
PostedJune 12, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Housekeeping Manager or Housekeeping Supervisor 

General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property. 

Specific Responsibilities: 

  • Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning. 

  • Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles.  

  • Maintains all carpets through extraction and spotting methods. 

  • Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs. 

  • Deep cleans guest rooms:  carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.  

  • Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security. 

  • Aids housekeepers as needed with removal of rollways and stripping of rooms.  

  • Reports any missing/found items, damages, and maintenance issues.  

  • Responds to guest requests and questions. 

  • Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor. 

  • Stocks linen closets with supplies (soap, shampoo etc.). 

  • Other duties as assigned by your supervisor or manager. 

 

Qualifications

 

  • Knowledge of carpet care, tile care, buffing machines, extractors a plus.   

  • Able to work a flexible schedule, as times needed vary based on occupancy. 

  • Must pass a background check. 

Physical Requirements: 

  • Must be able to lift up to 50 lbs and climb stairs numerous times daily. 

  • Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. 

  • Must be able to bend down and get on and off floor numerous times per day. 

Education/Formal Training 

  • High School Diploma/GED 

Experience  

  • Experience a plus, but not required.  

 

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm 

  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Carpet CareTile CareBuffing MachinesExtractorsDeep CleaningPreventative MaintenanceWaste ManagementGuest RelationsCommunication Skills
    Categories
    HospitalityTrades
    Job Information
    📋Core Responsibilities
    Responsible for cleaning and maintaining public areas, elevators, and guest rooms to ensure high standards of property appearance. Tasks include carpet extraction, waste removal, and assisting housekeepers with room stripping.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    98264
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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