Loan Operations Specialist

Description

The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for accurate loan boarding, ongoing core system maintenance, and operational controls related to the bank’s loan portfolio. This role is critical in maintaining data integrity, compliance with banking regulations, minimizing operational risk, and delivering high-quality service to internal partners and customers.

Key Responsibilities

• Book new loans, renewals, modifications, and extensions into the core system based on approved and executed transactions
• Perform general maintenance updates on core system loan records and resolve exceptions or issues in a timely manner
• Ensure loan data integrity by validating system inputs and reconciling discrepancies
• Support operational compliance by adhering to internal policies, procedures, and regulatory requirements
• Review and monitor loan-related reports
• Reconcile designated loan related GLs
• Process payment corrections, fees, and other loan-related transactions
• Accurately process participation loan payments and advances
• Coordinate with the bank’s sales team and other operational departments to ensure loans are accurately accounted for and customer expectations are met
• Support internal and external audits, including regulatory examinations
• Participate in system testing, conversions, and loan operations projects

Requirements

• High-school diploma required; associate or bachelor's degree in finance, Business, Accounting, or related field preferred.
• 1–4+ years of prior loan operations or banking experience are preferred
• Experience with core banking and loan systems including Fiserv Premier and Fiserv DNA
• Working knowledge of loan products from an operational and servicing perspective
• Working knowledge of banking regulations and compliance requirements

Required Skills

• Strong attention to detail and commitment to data accuracy
• Strong analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication abilities
• Strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to work independently while collaborating effectively with cross functional partners

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.