JOB DETAILS

IN-RBAI_Customer quality / Plant quality champion_IN

CompanyBosch Group
LocationChennai
Work ModeOn Site
PostedMay 13, 2026
About The Company
The Bosch Group is a leading global supplier of technology and services. It employs roughly 413,000 associates worldwide (as of December 31, 2025). The company generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 500 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 82,000 associates in research and development. Instagram: https://www.instagram.com/boschglobal/ Facebook: https://www.facebook.com/BoschGlobal Glassdoor: https://bit.ly/3raTZnH Imprint: www.bosch.com/corporate-information Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/
About the Role

Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies with a combined strength of over 31,500 associates which includes around 15,650 research and development associates.

Bosch Automotive Electronics India Pvt. Ltd. (RBAI) is a 100% subsidiary of Robert Bosch GmbH . Established in 2009, in Naganathapura - Bengaluru, RBAI is primarily focused in manufacturing electronic products for the automotive sector. RBAI has consistently added an average of one product every year resulting in a wide range of products comprising – Engine Control Units (ECU) for both 4W and 2W, Body Control Modules (BCM), ECUs for ABS, DC-DC Converters, iTraMS (Intelligent communication control unit) to name a few. RBAI also produces products for  eMobility like MCU (Motor control Unit), C-Box (Communication Box), VCUs (Vehicle Control Unit), Central gateway modules and is geared up for other futuristic products.  RBAI with its diverse portfolio, not only caters to local markets, but also exports products to all major global customers. The Naganathapura Plant (NhP1)  is seen as a benchmark in Operational Excellence in AE and Bosch India , using an integrated approach of Bosch Production System (BPS) and I4.0. With a young and agile team, RBAI’s mission statement ‘Be RBAI’ (Be Reliable Benchmark Agile Innovative) is a testament to our commitment in providing best in class products and services for its customers.

Job Description

Ensure requirements of Quality management system for the plant
Build required systems for automotive QMS certification.
Support in change management process – Customer info / approval
Review and authorize quality gates for new projects.

Coordinate for customer PPAP. & Series support for customers.
Claim management in case of 0 km complaints / warranty handling and analysis of field failures.
IQIS system management for all types of complaints.
Coordinate and drive improvements in terms of quality within the value stream from source / make and
deliver.
Implement zero defect quality initiatives in the plant 
Coordinate for risk assessment in case of concessions / complaints
Coordinate and face internal / external system audits and customer audits.
Support to Conduct product audits and process audits.
 

Qualifications

B.E Mechanical Engineering / Electrical Engineering

Minimum 2 to 3 years of experience in customer management in quality

Additional Information

Candidate should have good Negotiation skills, Communication skills, Conflict management skills
Working in teams, Leading a team with Emotional stability

  • Legal Entity: Bosch Automotive Electronics India Private Ltd.
    • Key Skills
    Quality Management SystemAutomotive QMS CertificationChange ManagementPPAPClaim ManagementIQIS System ManagementZero Defect InitiativesRisk AssessmentInternal AuditsExternal AuditsProduct AuditsProcess AuditsNegotiation SkillsCommunication SkillsConflict ManagementTeam Leadership
    Categories
    ManufacturingEngineeringManagement & Leadership
    Job Information
    📋Core Responsibilities
    Ensure the plant's Quality Management System meets automotive certification standards and manage customer quality gates and PPAP processes. Handle claim management, field failure analysis, and drive zero-defect quality initiatives across the value stream.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    160302
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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