Communications Coordinator

Description

The Communications Coordinator will support the development and execution of communication strategies by developing, implementing and coordinating messaging that aligns with the MetroNational brand and business objectives . This role collaborates across multiple departments and is responsible for delivering impactful and compelling content that informs and engages key audiences. This role will collaborate across corporate, community, and real estate initiatives to spotlight MetroNational’s innovative placemaking projects, philanthropic programs, and executive leadership throughout Memorial City and Greater Houston. 

This role calls for a creative storyteller and the ability to translate MetroNational’s vision and impact into compelling narratives resonating with audiences locally, regionally, and nationally. 

Key Responsibilities 

• Assist in drafting and editing content for newsletters, press releases, media alerts, talking points, presentations, and social media Develop and maintain a communications calendar to ensure timely, consistent, and coordinated messaging to support marketing campaigns, community engagement, announcements, stories, and other initiatives that require media coverage 
• Develop creative PR campaigns aligning with company objectives 
• Manage storytelling initiatives through a mix of written, visual, and digital media—such as articles, executive communications, company announcements, and award submissions 
• Support public relations activities including drafting media materials, maintaining media lists, and tracking coverage • Monitoring media coverage and public perception while developing strategies to enhance the company’s reputation 
• Support community programs, tenants, residents, and public events 
• Monitor industry trends, competitor activity, and media cycles to identify additional PR opportunities 
• Track communication performance metrics, including open rates, engagement, and media reach  
• Handle highly confidential and proprietary content, including company announcements, and strategic initiatives with care and professionalism • Provide support in developing timely and accurate messaging during critical or sensitive situations 
• Uphold strict confidentiality standards in all communications, safeguarding company information and internal data 
• Help maintain and improve digital communication platforms to enhance visibility and user experience 
• Collaborate with the Culture Team to assist with internal communications initiatives, when 

Requirements

Preferred Qualifications

• Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field
• 3–5 years of experience in communications, marketing, or public relations, preferably within a fast-paced business environment Exceptional writing, editing, and proofreading skills for digital and print communications with excellent attention to detail
• Strong understanding of typography, layout, and copywriting principles to ensure clear, visually engaging, and on-brand communications across digital and print formats 
• High level of creativity and strategic thinking, with the ability to develop innovative communication solutions •
• Demonstrate experience using digital communications tools and platforms (e.g., SharePoint, Microsoft Teams, email campaign tools, or content management systems). 
• Proficiency in developing multimedia content (video, digital graphics, presentations) is a plus 
• Ability to manage multiple projects simultaneously with high-quality execution and confidentiality
• High level of discretion and integrity in managing sensitive and confidential information 
• Strong interpersonal skills and ability to collaborate across departments and with various levels of leadership 

Work Environment and Confidentiality 

• The position operates in a professional office environment with quiet to moderate noise levels 
• Work includes access to confidential and proprietary business information and employee data. Absolute discretion and professional conduct are essential 
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions