Manager, Enterprise Performance

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Serves as a key leader in Pilot’s financial operations, overseeing Oracle EPM as the core platform enabling closeout reporting, forecasting, and budgeting. Owns the EPM roadmap, system performance, and team leadership to ensure scalable, high-quality data and reporting solutions. Leads closeout reporting and quarterbacks monthly forecasting and annual budgeting processes within EPM, driving cross-functional alignment, data integrity, and actionable insights to support accurate, efficient, and informed financial decision-making.

Essential Functions

1. Own and execute the strategy, roadmap, and continuous improvement of Oracle EPM as the central platform supporting financial planning, forecasting, budgeting and closeout reporting.

2. Oversee system administration, data integrity and performance to ensure accurate, reliable and scalable financial data and reporting.

3. Lead and develop a team responsible for EPM system maintenance, enhancements, and user support, ensuring operational excellence.

4. Partner with IT, Finance, and external vendors to deliver system enhancements, resolve issues, and optimize platform capabilities.

5. Manage and support EPM functionality across planning, budgeting, forecasting, consolidations, close management, account reconciliation, and reporting.

6. Ensure all closeout reporting, forecasting, and budgeting processes are effectively executed within Oracle EPM, maintaining consistency and control.

7. Quarterback monthly forecasting and annual budgeting processes, coordinating inputs, timelines, and alignment across stakeholders within the EPM framework.

8. Support and enhance closeout reporting processes, ensuring accuracy, completeness, and timely delivery of insights driven from EPM data.

9. Drive automation, standardization, and innovation in reporting, leveraging tools such as Narrative Reporting (books, batches, notes).

10. Establish and maintain system documentation, governance standards, and data structures to ensure reliable and consistent outputs.

11. Develop and deliver recurring and ad hoc reports, analyses, and data sets directly from EPM to support decision-making.

12. Build deep expertise in financial hierarchies, structures, and KPIs to ensure accuracy across planning and reporting processes.

13. Lead system and process improvement initiatives, applying change management to improve efficiency, user adoption, and data quality.

14. Troubleshoot and resolve system issues, data discrepancies, and user inquiries with minimal disruption.

15. Collaborate across FP&A, Accounting, and business teams to align financial assumptions, drivers, and outputs within EPM.

16. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

17. Ensure all activities are in compliance with rules, regulations, policies, and procedures

18. Complete other duties as assigned

We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.

This position does not support immigration sponsorship.  To be considered you must have the legal right to work in United States without additional sponsorship 

Qualifications

1. Bachelor’s degree in Accounting, Finance, MIS, Business Analytics, Computer Science or related field required or equivalent combination of education and experience

2. Minimum 3 years in developing, administration and support of Oracle EPM preferred

3. Ability to support month-end reporting cycles, including occasional off-business hours

4. Familiarity with Finance and Accounting principle

Specialized Knowledge

1. Proficient knowledge of all components of Oracle EPM including metadata administration, outlines, dimensions, complex calculations, business rules, calculation scripts, Groovy, creating snapshots, backups, data and artifact migrations, security setup and configuration, data forms, charts & graphs, menus, task lists, as part of application development and configuration

2. Proficient knowledge of creating financial reports (PDF), charts, pivots, dashboards, books, batches, snapshot reports, comments etc., using Narrative Reporting

3. General understanding of ERP and FIS systems required

Competencies

1. Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment

2. Strong organizational skills with attention to detail

3. Ability to communicate (written and verbal) and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making

4. Strong analytical and strategic thinking skills

5. Self-motivated with ability to work both independently and within teams to establish and meet deadlines, goals, and objectives

6. Excellent customer service skills

Overnight Travel

Overnight travel required is up to 5%

Physical Requirements & Working Conditions

1. General office work requiring sitting or standing for long periods of time

2. Able to work evenings, weekends and odd hours as needed