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JOB DETAILS

State Warehouse Operations Director

CompanyTwin Liquors LP

LocationAustin

Work ModeOn Site

PostedMay 16, 2026

About The Company

Twin Liquors is a family-owned, Austin-based retailer of fine wine and spirits, with over 100 stores across Texas, including Sigel's in Dallas. Born and raised in downtown Austin, Texas in 1937, family owned, Twin Liquors began as one small store and has emerged into a “home grown,” successful Austin company that has a unique and well-respected reputation throughout the United States for having impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits from around the world, and substantial community involvement. Originally known as Jabour's Package store, in February of 1982, 3rd generation siblings, David & Margaret Jabour began operating a small 700-square-foot liquor store at the corner of 7th and Red River in downtown Austin. This store was named “Twin Liquors” in honor of Theodore Jabour, who was one of the original twins of the Jabour’s Package Store. In 1983 Twin Liquors began providing on premise services to bars and restaurants in the downtown Austin area. Today Twin Liquors operates from Dallas to San Antonio, and the Hill Country to Houston, with over 100 retail locations and wholesale services in said markets. With many years of service to the public, Twin is truly a “family owned and operated” business. The Jabour family has lived in Austin since the late 1800s, and is one of only a few families in the United States with industry roots dating back to Prohibition. “We believe that helping communities is an essential component of fulfilling the needs of our customers,” David Jabour, President. With that philosophy, Twin Liquors supports hundreds of charitable events annually. Passion was, and always will be, the driving force of Twin Liquors. “Our love and passion for the wine and spirits industry are the seeds of our growth, and they will always be the foundation of our endeavors,” Margaret Jabour.

About the Role

Description

Twin Liquors, LP is seeking an experienced and results-driven State Warehouse Operations Director to lead and optimize alcohol beverage warehouse operations across the state of Texas. This leadership role is responsible for overseeing operations for five (5) warehouses, driving statewide strategy, standardizing best practices, and ensuring high-performance execution across all distribution and fulfillment activities.

The ideal candidate will bring deep expertise in B2B order fulfillment, warehouse productivity management, continuous improvement, and modern supply chain technologies, including automation and AI-driven operational enhancements.

This position plays a critical role in supporting Twin Liquors’ retail and on-premise business through exceptional service levels, accuracy, and operational excellence.

Requirements

Statewide Warehouse Operations Leadership

Lead all warehouse and distribution operations across five Texas warehouse facilities.
Establish and execute a statewide warehouse operations strategy aligned with company growth, service, and cost objectives.
Ensure consistent operational performance, compliance, and safety standards across all sites.

Standardization & Best Practices

Develop and implement standardized warehouse processes, operating procedures, and best practices across all facilities.
Drive operational consistency in picking, packing, shipping, receiving, and inventory workflows.
Identify opportunities for network-wide improvements and scalability.

Performance Management & KPI Accountability

Own and manage key warehouse performance metrics, including but not limited to:
- Lines pulled / picking productivity
- Order pick correctness and accuracy
- Missed or shorted orders
- On-time shipping performance
- Overtime utilization and labor efficiency
- Warehouse throughput and cost per order
Establish reporting cadence, dashboards, and accountability structures for continuous KPI improvement.

Warehouse Leadership & Team Development

Directly manage and mentor five Warehouse Managers, ensuring strong leadership and operational execution at each facility.
Support hiring, training, performance development, and succession planning for warehouse teams statewide.
Foster a culture of accountability, safety, teamwork, and continuous improvement.

Cross-Functional Collaboration & Service Excellence

Partner closely with the State On-Premise Director and on-premise sales teams to align warehouse operations with customer service level expectations.
Collaborate on service standards, delivery execution, and resolution of operational pain points impacting key accounts.
Ensure warehouse operations effectively support both retail and on-premise growth strategies.

Continuous Improvement & Operational Excellence

Lead continuous improvement initiatives using Lean, Six Sigma, or other structured methodologies.
Identify bottlenecks, process inefficiencies, and service gaps, implementing solutions that improve speed, accuracy, and cost effectiveness.
Drive innovation in warehouse layout, workflow design, and labor planning.

Technology, Automation & AI Integration

Champion the adoption of new technologies and AI-driven tools to enhance warehouse operations, such as:
- Warehouse Management Systems (WMS) optimization
- Automation and robotics opportunities
- Predictive labor planning and demand forecasting
- AI-enabled accuracy and quality control tools
Partner with internal IT and operations teams to modernize fulfillment capabilities.

Required Qualifications

Minimum 8–10 years of warehouse or distribution operations experience, preferably in alcohol beverage, consumer goods, or high-volume fulfillment environments.
Proven experience leading multi-site warehouse operations at a state or regional level.
Strong B2B order fulfillment expertise, including service level execution for business customers.
Demonstrated ability to manage operational KPIs, productivity standards, and labor efficiency.
Experience leading and developing warehouse management teams.
Strong knowledge of inventory management, shipping logistics, and distribution workflows.
Excellent leadership, communication, and cross-functional collaboration skills.
Ability to travel regularly across Texas warehouse locations.

Preferred Qualifications

Experience in beverage alcohol distribution, regulated environments, or high-compliance industries.
Familiarity with advanced warehouse automation and AI-driven supply chain solutions.
Background in Lean Six Sigma, or continuous improvement programs.
Experience scaling warehouse operations to support rapid business growth.

Core Competencies

Multi-Site Operations Leadership
KPI & Performance Execution
Process Standardization & Continuous Improvement
Warehouse Technology & Automation Innovation
Team Development & Culture Building
Customer-Focused Service Level Management
Strong Business & Operational Acumen

Why Twin Liquors?

Twin Liquors, LP is a leader in Texas beverage alcohol retail and distribution, known for operational excellence and customer-first service. This is a unique opportunity to shape the future of statewide warehouse operations, drive modernization, and directly support one of the strongest beverage businesses in the region.

Key Skills

Multi-Site Operations LeadershipB2B Order FulfillmentKPI ManagementProcess StandardizationWarehouse Management SystemsLean Six SigmaSupply Chain AutomationInventory ManagementLabor EfficiencyTeam DevelopmentDistribution WorkflowsStrategic PlanningCross-Functional CollaborationPerformance ManagementDemand ForecastingOperational Excellence