Host

Description

As a Host at Pali Wine Co. in the Funk Zone, you are the first point of connection for our guests and play a critical role in shaping the overall experience. You set the tone with a warm welcome, maintain flow and organization throughout service, and ensure every guest interaction feels thoughtful, seamless, and elevated. 

• Greet every guest with genuine hospitality, creating a welcoming and professional first impression
• Manage reservations, walk-ins, and waitlists while optimizing table flow and seating efficiency
• Oversee and maintain reservation systems (including TOCK), ensuring all guest information is accurate and up to date
• Confirm wine club membership status upon arrival and communicate relevant details to the service team
• Proactively share guest context (VIPs, members, special occasions, preferences) to enhance the guest experience
• Maintain a clean, organized, and polished host stand and entrance area at all times
• Assist with guest departures, including warm farewells and rebooking future reservations
• Provide general hospitality support to the service team as needed to ensure smooth operations
• Uphold company standards for service, cleanliness, safety, and professionalism

Requirements

• Must be at least 21 years of age 
• Previous host, hospitality, or guest-facing experience preferred
• Highly organized with strong attention to detail
• Personable, polished, and naturally hospitable demeanor
• Ability to remain calm and composed in a fast-paced environment
• Strong communication and teamwork skills
• Comfortable with technology, including reservation platforms (OpenTable and TOCK preferred)
• Ability to multitask, prioritize, and problem-solve effectively

Additional Details

• This is a non-tipped, part-time, hourly position
• This role averages approximately 18–20 hours per week
• Availability is primarily required on weekends (Friday through Sunday)
• Flexibility to work evenings, weekends, and occasional holidays as needed

About Pali Wine Co.

Pali Wine Co. brings the winery experience to your neighborhood. Through our Outposts in Southern California, we connect guests to our Santa Barbara County-based winery and vineyards. We are performance driven. We believe the tasting room is not just a place to serve wine, but a place to build lasting relationships, grow community, and strengthen the long-term health of the business. We welcome professionals who are passionate about hospitality, guest experience, and creating meaningful first impressions.