JOB DETAILS

Client Support Associate

CompanyAlphabe Insight Inc
LocationBoston
Work ModeOn Site
PostedMay 17, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

Park 6 Logistic is a fast-growing company dedicated to delivering efficient logistics and operational support solutions with professionalism, precision, and reliability. Our team values collaboration, innovation, and operational excellence, creating an environment where employees are encouraged to grow, contribute ideas, and build rewarding careers. At Park 6 Logistic, we believe strong operations are powered by motivated people who are passionate about quality and teamwork.

Job Description

Park 6 Logistic is seeking a motivated and detail-oriented Client Support Associate to join our team in Boston, MA. In this role, you will serve as a key point of contact for clients, ensuring smooth communication, resolving inquiries, and supporting daily operational processes. This position is ideal for someone who enjoys working in a fast-paced environment and values delivering outstanding client experiences.

Responsibilities

  • Provide professional support and assistance to clients regarding services, updates, and requests
  • Maintain accurate client records and documentation
  • Coordinate with internal departments to ensure timely resolutions and efficient service delivery
  • Handle incoming communications including phone calls and emails
  • Assist with scheduling, reporting, and administrative tasks
  • Monitor client concerns and follow up to ensure satisfaction
  • Contribute to maintaining a positive and organized work environment

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Attention to detail and problem-solving mindset
  • Ability to work effectively both independently and within a team
  • Professional attitude with a customer-focused approach
  • Basic computer proficiency and administrative skills
  • Strong time management and adaptability in a fast-paced environment

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Supportive and collaborative team environment
  • Professional development and skill-building opportunities
  • Stable full-time position
  • Modern and professional workplace culture
Key Skills
CommunicationInterpersonal SkillsOrganizationMultitaskingProblem-solvingCustomer FocusComputer ProficiencyAdministrative SkillsTime ManagementAdaptability
Categories
Customer Service & SupportLogisticsAdministrative
Benefits
Competitive SalaryGrowth OpportunitiesProfessional DevelopmentSkill-building Opportunities
Job Information
📋Core Responsibilities
The associate serves as the primary point of contact for clients to resolve inquiries and ensure smooth communication. They are responsible for maintaining accurate records and coordinating with internal departments for efficient service delivery.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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