JOB DETAILS

Media Officer

CompanySmart
LocationPhilippines
Work ModeOn Site
PostedJune 14, 2026
About The Company
Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, intelligent, and trusted customer engagement. Its Customer Engagement Platform unifies how organizations collect information, create and deliver personalized communication, coordinate engagement across channels, and securely access and retain critical records. More than 700 enterprises worldwide, including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp, rely on Smart Communications to improve operational efficiency, reduce compliance risk, lower costs, and accelerate digital transformation. With more than 30 pre-built integrations to leading enterprise systems, including Salesforce, AWS, Guidewire, Duck Creek, OneSpan, and Pega, Smart Communications powers more than 60 billion mission-critical customer interactions each year.
About the Role

Education

Graduate of Communication Arts; Integrated Marketing Communications; Marketing and Business Administration

Qualifications

Minimum 2 years’ experience in media agency. Preferably Media Planner/Buyer, Media Research Specialist or Media Account Executive in his/her previous employment.

  • Computer proficient
  • Self-motivated
  • Attentive to details
  • Results-oriented
  • Works well under pressure
  • Presentable

Duties and Responsibilities

1: Media Plan/Promotional Strategy Formulation

  • Manage multiple media campaigns and projects.
  • Initiate and spearhead media plans and projects.

 

2: Media Plan Execution

  • On-time delivery and implementation of brand’s media requirements without sacrificing accuracy and comprehensiveness.
  • Coordinate with various units to ensure a smooth flow in operational and technical requirements of the media plan.

 

3: Media Plan Monitoring

  • Point of contact regarding questions on the media plan.
  • Monitor effectiveness of the media spends, and ensure that all implemented campaigns are within set budget – avoid overspending.
  • Efficiently process Cost Estimates (CE) based on media plans and assist in CE clean-up.
  • Ensure all discounts from suppliers are always availed.
  • Create process enhancements in the media plan, ensuring media campaigns are running smoothly (i.e. mechanics, operations, logistics).
  • Monitoring of daily implementation of media campaigns (activation, make up spots, screenshots etc.).

 

4: People Development

  • Self-development and technical upskilling 
Key Skills
Media PlanningMedia BuyingMedia ResearchPromotional StrategyCampaign ManagementBudget MonitoringCost EstimationAccount ManagementComputer ProficiencyProject Management
Categories
MarketingCreative & Media
Job Information
📋Core Responsibilities
The role involves formulating and executing media plans and promotional strategies while managing multiple campaigns. Responsibilities include monitoring media spend, processing cost estimates, and ensuring the smooth operational flow of media requirements.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
451
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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