JOB DETAILS

Field Training Manager

CompanySteele Brands Management LLC
LocationShorewood
Work ModeOn Site
PostedMay 20, 2026
About The Company
“Revolution is part of my style and a part of good business. I dream something, and then I go build it.” – Steele Founded by serial entrepreneur and investor Steele Smiley in 2021, STEELE BRANDS® is focused on building best-in-class brands with health and wellness at their core. Current entities in the portfolio include made-from-scratch, fast-casual restaurants CRISP & GREEN® and PURALIMA®. STEELE BRANDS® combines world-class hospitality, a commitment to its community and most importantly, an exceptional product, with the goal to provide its customers with a 100% authentic and positive experience, every time. With hundreds of employees in 15 states and counting, STEELE BRANDS® is continuously seeking service-minded and wellness-driven people to join the team. More than just a founder and franchiser of great brands, Steele has served as Chairman of the Board and controlling shareholder of his numerous companies including Crisp & Green and STEELE Fitness. Under his leadership as Chief Officer of Lift Brands, a global wellness company that built and managed multiple fitness concepts. the company added over 1000 units in over 20 countries. At the time of his departure in 2017, Lift Brands was the largest privately held wellness franchisor in the world with over 2500 locations in 25 countries. Over the past decade, Steele has been called a Chief Executive Officer, Entrepreneur, Investor, Board Member, Creative Director, Founder, Chairman and Builder of Brands Worldwide – but most importantly, a people-person, team-player and caring leader with an overwhelming desire to make a difference wherever he goes. Having successfully worn all the hats, Steele is a seasoned executive that has conducted business all over the globe with expertise ranging from building world-class brands to building world-class teams; from investment banking to international development; from transforming businesses to transforming lives in many different industries.
About the Role

Description

Position Summary

The Field Training Manager is a leadership role embedded within a Center of Excellence location and responsible for driving training excellence across Steele Brands. This position owns the New Restaurant Opening (NRO) training process, supports the development and onboarding of managers through CRISP Academy, and ensures a consistent, high-quality trainer experience across CRISP & GREEN.


The Field Training Manager leads the certification and ongoing readiness of trainers, ensuring brand standards, operational expectations, and culture are consistently taught and reinforced. This role also supports the creation and evolution of training materials, partnering with cross-functional teams to ensure learning resources align with current operations and business priorities.


Key Responsibilities

  • Own and manage the New Restaurant Opening (NRO) training process across Steele Brands, ensuring consistent execution, preparedness, and training quality for all openings.
  • Lead the training and development of General Managers and restaurant leaders through CRISP Academy, supporting onboarding, readiness, and continued growth.
  • Oversee the certification, performance, and ongoing development of trainers to ensure consistent brand standards, operational excellence, and cultural alignment.
  • Provide in-restaurant training support as needed, modeling best practices in food quality, guest experience, hospitality, and service execution.
  • Partner with Market Leaders and cross-functional teams to identify training needs and support targeted development plans for managers and leadership teams.
  • Support the creation, maintenance, and evolution of training materials, ensuring content reflects current operational standards and business priorities.
  • Gather feedback from the field, trainers, and leaders to identify opportunities for continuous improvement within training programs and resources.
  • Coordinate training schedules, logistics, and communication related to NROs, manager onboarding, and trainer deployment.
  • Promote a strong, people-first culture rooted in hospitality, accountability, and operational confidence across all supported locations.
  • Ensure training programs reinforce compliance with food safety, cleanliness, and operational standards.

Requirements

  • 3–5+ years of restaurant leadership experience, including significant team development or training responsibilities.
  • Prior success as a General Manager or equivalent level role in fast-casual, QSR, or similar operational environments.
  • Strong track record of developing leaders and improving underperforming operations or teams.
  • Comfort stepping into a variety of locations and quickly building credibility with diverse teams.
  • Excellent organizational, communication, and coaching skills.
  • Experience with new hire onboarding, curriculum delivery, or structured training programs.
  • Tech-savvy: proficient in POS, scheduling, learning platforms, and digital communication tools.
  • ServSafe certification or ability to obtain within 30 days.
  • Full-time availability including nights, weekends, or travel-based shifts based on market needs.  

Travel is expected at approximately 30–50% and driven by business needs, including New Restaurant Openings, manager onboarding, trainer certification, and in-restaurant training support. 

Key Skills
Restaurant LeadershipTeam DevelopmentTraining ManagementOnboardingOperational ExcellenceCoachingCurriculum DeliveryPOS ProficiencyHospitalityProject CoordinationPerformance ManagementFood Safety Compliance
Categories
HospitalityFood & BeverageManagement & LeadershipEducationRetail
Job Information
📋Core Responsibilities
The Field Training Manager oversees the New Restaurant Opening process and manages the development of restaurant leaders through the CRISP Academy. They are responsible for certifying trainers and ensuring brand standards and operational excellence are consistently maintained across all locations.
📋Job Type
full time
💰Salary Range
$80,000 - $90,000
📊Experience Level
2-5
💼Company Size
26
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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