JOB DETAILS

Associate/ Senior Associate, Business Analyst Specialist, Business Continuity Management, Group COO

CompanyDBS Bank
LocationSingapore
Work ModeOn Site
PostedMay 22, 2026
About The Company
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
About the Role

Job Purpose: 

Assist the Team Lead with primary responsibility to support the design, governance and ongoing effectiveness of workflow and communication systems that are critical to Business Continuity Management and support other aspects of the corporate BCM programme to ensure successful implementation of BCM requirements (e.g. exercises, training).

Key responsibilities: 

  • Support Team Lead on system development and testing to ensure fit-for-purpose system enhancements to meet evolving BCM requirements.

  • Provide hands‑on production and operational support for BCM systems, from resolving software issues to managing system security reviews and user access—ensuring the right people have the right access at the right time.

  • Support Group‑wide BCP initiatives by leveraging GenAI to review, enhance and benchmark business continuity plans—driving consistency, quality and readiness across assigned Business and Support Units.

  • Support or lead the planning and execution of organisation‑wide BCP exercises that bring teams together to practise real incident response and recovery—especially during high‑impact, enterprise‑wide “what‑if” scenarios.

  • Coordinate and support Group‑level BCP initiatives to continuously raise the Bank’s resilience and readiness, taking ownership of specific business and support units and helping them stay crisis‑ready.

  • Lead the User Requirement Gathering with key stakeholders, User Acceptance Testing with Application Development team/key users, Production Support covering software defects and Operational Support covering Training, System Security and User Access Reviews for the Business Continuity Management systems.

  • Support Group‑wide BCP initiatives by leveraging GenAI to review, enhance and benchmark business continuity plans—driving consistency, quality and readiness across assigned Business and Support Units.

  • Plan and deliver organisation‑wide BCP exercises that go beyond theory—simulating high‑impact, worst‑case scenarios to stress‑test how teams respond and recover during major disruptions.

  • Partner business and support units to strengthen their continuity plans, providing practical advice and quality reviews—leveraging GenAI to improve consistency, clarity and effectiveness.

  • Support the team’s day‑to‑day operations, including procurement coordination, financial reconciliations (GLAO), and managing alternate recovery sites—so everything is ready when it’s needed most.

  • Use advanced Excel (e.g. analysis, reconciliations, scenario modelling) to support BCM reporting, controls, and operational readiness.

  • Leverage basic coding or scripting skills (e.g. Python, VBA, or similar) to automate checks, improve data quality, and streamline BCM workflows.

Requirements:

  • Min 3-5 years of relevant experience in system scoping and requirements translation.

  • Responsible for understanding business needs and translating them into technical terms and vice versa for various stakeholders. This includes creating and maintaining project and application requirements.

  • Technical experience in developing and validating User Acceptance Test (UAT) cases

Location:

DBS Asia Hub

Job:

Business Resilience & Security

Schedule:

Regular

Employee Status:

Full time
Key Skills
Business Continuity ManagementSystem DevelopmentUser Acceptance TestingGenAICrisis ManagementOperational SupportExcelPythonVBAData QualityWorkflow AutomationFinancial ReconciliationProject ManagementStakeholder EngagementTrainingCommunication
Categories
Management & LeadershipFinance & AccountingData & AnalyticsConsultingSecurity & Safety
Job Information
📋Core Responsibilities
Assist the Team Lead in supporting the design and governance of workflow systems critical to Business Continuity Management. Lead User Requirement Gathering and support Group-wide BCP initiatives to enhance business continuity plans and ensure operational readiness.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
34273
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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