Assistant Branch Manager, Hadley MA

Are you looking for an employer that provides 5 weeks of PTO and benefits upon hire, focuses on advancement opportunities, and has an overall average employee tenure of a decade? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all!

At Florence Bank, we offer:

• Competitive salary
• Generous paid time off
• 12 paid holidays
• Dynamic work culture
• Fun work environment
• Weekly pay schedule
• Medical, dental, vision and life insurance upon hire
• 401K plan with dollar-for-dollar match
• Profit sharing bonus after two full calendar years of employment
• Robust wellness program with monetary incentives
• $5,000 tuition reimbursement each calendar year

We are currently seeking candidates to join our exceptional team for the following position:

Job Title: Assistant Branch Manager
Location: Hadley 

Salary Range:$61,180 - $78,108
*Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay.

Position Summary: Assists with overseeing the management and operations of a branch office. Provides superior customer service while placing an emphasis on relationship building. 

Essential Functions:

1. Consistently provides superior professional service to internal and external customers.
2. Consistently meets expectations of teamwork, punctuality, and regular, reliable attendance.
3. Effectively performs in the area of employee management and development through conducting regular staff meetings; monitoring staffing levels, demonstrating strong communication, coaching, and training of staff; conducting performance evaluations; focusing on staff development; and ensuring employee engagement. 
4. Demonstrates effective knowledge and management of all bank policies and procedures.
5. Opens, maintains, and services deposit accounts and ancillary services. 
6. Effectively originate mortgages and home equity loans. 
7. Supporting branch staff with questions, exceptions, and problem solving. 
8. Assists in attaining all branch goals. 
9. Assumes a leadership role in creating awareness about products and services and makes referrals as appropriate. Manages branch products and services campaigns. 
10. Maintains a working knowledge of the BSA requirements and related policies and procedures.
11. May review Large Currency Transaction records to ensure accuracy and completeness.
12. Complete understanding of Business Continuity Plan and procedures. 
13. Demonstrates commitment to personal and professional development by attending programs/seminars and participating in business development and networking opportunities.
14. Provides support to all branches.

Other Responsibilities: Assumes additional responsibilities, as requested.

Education, Experience, and Skills Required:

The following skills, experience, or background are necessary (with or without accommodation) for this position.

1. High school diploma or GED required; additional courses or CFT classes preferred.
2. Minimum of two (2) years of retail banking experience with demonstrated leadership and supervisory skills.
3. Strong knowledge of current technology and ability to adapt to changing technology.
4. Strong communication and interpersonal skills.

Physical Demands/Conditions Requirements:

• General office environment.
• Frequent use of computer.

In addition to being responsible for completing an accurate Large Currency Transaction record for each cash transaction in excess of $10,000, Customer Service Representatives and Lenders are responsible for properly identifying all new bank customers in accordance with the bank’s Customer Identification Program. 

All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer. 

Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.