JOB DETAILS

Clinical Administrative Assistant (1.0)

CompanyAdoray Home Health and Hospice
LocationVillage of Baldwin
Work ModeOn Site
PostedMay 22, 2026
About The Company
Since 1995, Adoray Home Health & Hospice has been your local not-for-profit, community-based healthcare agency. Providing individualized hospice, palliative care, and home health wherever you call home. Proudly services in St. Croix, Pierce, Polk, Barron & Dunn Counties in Wisconsin. Discover our Adoray's Treasures from the Heart fundraising stores in River Falls, Baldwin, and Osceola, WI. All funds raised go directly to support our patients and programs.
About the Role

Description

  

Description

Come join our growing team as The Clinical Administrative Specialist who provides high-level administrative and operational support to clinical team managers and quality team. This role is dynamic and adaptable, with responsibilities that may evolve based on organizational priorities and strategic initiatives. The ideal candidate is highly organized, detail- oriented, and comfortable working in a fast-paced healthcare environment.   This is an hourly 1.0 (40 hrs/wk) position with benefits located at our office in Baldwin, WI.


ESSENTIAL DUTIES AND RESPONSIBILITIES

· Provide administrative support to Home Health, Hospice, and Palliative Care clinical managers and quality team 

· Prepare, format, and maintain reports, spreadsheets, and documents using Microsoft Excel and Word

· Assist with data tracking, quality metrics, and performance improvement initiatives

· Maintain accurate and organized records, files, and documentation in compliance with healthcare regulations

· Perform interdisciplinary team meeting preparation of materials, documentation of discussions, and timely completion of post meeting wrap up tasks. 

· Electronic Medical Record task hotlist management. 

· Prepare and distribute weekly reports to support accurate and timely patient handoffs between shifts

· Coordinate and process bereavement mailings

· Assist in the preparation and organization of onboarding materials for new staff

· Support scheduling functions by assisting with on call calendar banners and appointment setting as assigned

· Maintain and regularly update patient lists to ensure clinicians are informed of changes in patient status and care needs

· Assist in the development, formatting, and distribution of the weekly clinician update newsletter to ensure timely and accurate communication of key information 

· Perform clerical support duties, including laminating materials, photocopying documents, and organizing and maintaining file systems

· Other duties as assigned 

Requirements

  QUALIFICATIONS

Adoray expects employees to understand and to incorporate the values of our organization in their day-to-day practice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Minimum Qualifications

· Preferred graduate of two years Business school, Associate of Applied Science degree. or equivalent. 

· Two years’ experience in a medical setting preferred. 

· Familiar with medical terminology

· Experience with Work and Excel Microsoft applications

· Excellent communication skills with a customer service focus. 


Knowledge, Skills and Abilities

· High level attention to detail

· Ability to work autonomously and make independent judgments

· Ability to manage conflicting priorities and handle multiple tasks/projects concurrently

· Ability to work well as part of a team and independently

· Exhibit excellent written and verbal communication and organizational skills

· Exceptional customer service skills

· Display and promote high standards of ethical conduct and behaviors consistent with organizational standards


Physical Requirements 

Job involves sitting most of the time; walking, lifting, bending, standing etc. are occasionally required. 

Key Skills
Administrative SupportMicrosoft ExcelMicrosoft WordData TrackingQuality MetricsElectronic Medical RecordsMedical TerminologyCustomer ServiceReport PreparationSchedulingOrganizationCommunication Skills
Categories
AdministrativeHealthcareCustomer Service & Support
Benefits
Benefits
Job Information
📋Core Responsibilities
Provides high-level administrative and operational support to clinical managers and the quality team within a healthcare setting. Responsibilities include managing reports, tracking quality metrics, and coordinating communication and documentation for patient care.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
33
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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