JOB DETAILS
BILLING MANAGER
CompanyInterCommunity, Inc.
LocationEast Hartford
Work ModeOn Site
PostedMay 22, 2026
About The Company
Welcome to InterCommunity!
InterCommunity, Inc. is a FQHC LA (Federally Qualified Health Center Look Alike). Our health center provides same-day primary care services to every member of the community who walks in, regardless of life situation or ability to pay. We also provide a wide array of behavioral health services. Our Community Health Care Centers are located at 281 Main Street, East Hartford, CT, 16 Coventry Street, Hartford, CT and 828 Sullivan Ave., South Windsor, CT .
InterCommunity’s Addiction Services offers a similarly wide range of substance use treatment and recovery-supportive services, with many sites in the Hartford area.
InterCommunity provides access to services across the spectrum of care, including primary care, residential detoxification and substance use treatment, multiple levels of residential care, outpatient substance use disorder and mental health services for adults and children, intensive outpatient programs, employment and community support, mobile crisis evaluations, judicial support services and social rehabilitation.
About the Role
Description
*All agency staff are required to attend all mandatory department/agency meetings and trainings*
Summary:
Provides coordination, administration and evaluation of InterCommunity’s Billing function.
Essential Duties & Responsibilities:
- Supervises Billing Specialists and oversees all billing and collections functions
- Works closely with Practice Managers and relevant program leadership to coordinate insurance verification, collection of co-pays and other fees, and the resolution of any collections and insurance issues
- Supervision responsibilities include input on hiring and termination decisions, training staff, distributing and monitoring workloads, solving workflow issues, conducting performance management activities, completing performance evaluations, and ensuring appropriate staffing
- Creates and maintains all fee schedules and the Charge Master
- Acts as a super-user for electronic medical record; recommends computer system and business process enhancements; ensures that IT is utilized fully to capture the necessary documentation for Meaningful Use and other incentive programs
- Responsible for monitoring insurance regulations and implementing applicable updates within the organization
- Participates in Agency meetings and Performance Improvement teams as appropriate
- Facilitates regular staff meetings as well as individual supervision with all staff
- Participates in Management Team Meetings – fully supporting the decisions made by the Team – and accurately relays information to staff in staff meetings
Requirements
Education &/Or Experience:
A Bachelor’s Degree or equivalent in education, training and experience, plus 4-5 years of closely related experience. Knowledge of insurance requirements. Considerable knowledge of principles and practices of public and/or health care administration.
Competencies:
- Initiative
- Leadership
- Team-Player
- Time Management
- Decision Making
- Communication Proficiency (Verbal & Written)
- Technology & Computer Literacy (Microsoft Word, Keyboarding)
- Organization Skills
Key Skills
Billing ManagementCollectionsInsurance VerificationStaff SupervisionPerformance ManagementElectronic Medical RecordsFee Schedule MaintenanceHealthcare AdministrationDecision MakingCommunicationTime ManagementOrganization SkillsMicrosoft WordLeadershipInitiativeTeamwork
Categories
Finance & AccountingHealthcareManagement & LeadershipAdministrativeSocial Services
Job Information
📋Core Responsibilities
Coordinates and evaluates the organization's billing and collections functions while supervising Billing Specialists. Manages fee schedules, the Charge Master, and ensures the electronic medical record system is optimized for documentation and incentive programs.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
474
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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