JOB DETAILS
Case Manager (Wed–Sat | 7:30 AM–6:30 PM) Four-Day Workweek | Three Days Off Every Week | Help People Secure Housing
CompanyCENTRAL ARIZONA SHELTER SERVICES INC
LocationPhoenix
Work ModeOn Site
PostedMay 23, 2026
About The Company
Founded in 1984, Central Arizona Shelter Services (CASS) is the home of Arizona’s first senior emergency shelter program, serving individuals and families experiencing homelessness across the Phoenix metropolitan area. Guided by our values of accessibility, compassion, dignity, equity, and a housing-first approach, we meet people where they are — without judgment — and, through strong community partnerships, help bridge service gaps so every person we serve can take the next step toward stability and hope.
About the Role
Description
At Central Arizona Shelter Services (CASS), we believe everyone deserves dignity, stability, and a path forward.
We are seeking a compassionate and organized Case Manager to help individuals experiencing homelessness secure housing, benefits, and community resources.
This is an opportunity to do meaningful work and see the direct impact of your efforts every day.
Pay & Benefits
- $18.00 per hour, then $18.50 per hour after successful completion of the 90-day review
- Four 10-hour shifts (Wednesday–Saturday)
- Sunday, Monday, and Tuesday off every week
- Medical, dental, and vision insurance
- Up to 4% 403(b) retirement employer match
- $1,500 annual tuition reimbursement
- Paid holidays, vacation, and sick time (approximately 32 days off in your first year)
What You’ll Do
- Complete client assessments and orientations
- Develop individualized case plans
- Connect clients to housing and community resources
- Assist with benefits, identification documents, and healthcare access
- Enter accurate documentation in HMIS
- Monitor progress and adjust plans as needed
- Collaborate with internal teams and partner agencies
- Transport clients to appointments when needed
Why Join CASS?
Your work will directly help individuals move from homelessness to housing and stability. Every success story represents hope restored.
Requirements
Qualifications
- Associate degree in a related field, or equivalent human services experience
- Knowledge of community resources
- Valid Arizona driver’s license and clean driving record
- Ability to obtain an Arizona Level One Fingerprint Clearance Card
- Strong documentation and computer skills
Preferred:
- Case management, housing navigation, behavioral health, or homeless services experience
- Bachelor’s degree
- Bilingual English/Spanish
Key Skills
Case ManagementHousing NavigationClient AssessmentCase PlanningHMIS DocumentationCommunity Resource CoordinationBehavioral HealthBilingual English/Spanish
Categories
Social ServicesHealthcareGovernment & Public Sector
Benefits
Medical InsuranceDental InsuranceVision Insurance403(b) Retirement Employer MatchTuition ReimbursementPaid HolidaysVacation TimeSick Time
Job Information
📋Core Responsibilities
The Case Manager conducts client assessments and develops individualized plans to help individuals experiencing homelessness secure housing and benefits. They coordinate with community resources and maintain accurate documentation in the HMIS system.
📋Job Type
full time
💰Salary Range
$18 - $19
📊Experience Level
0-2
💼Company Size
95
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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