JOB DETAILS

QI Coordinator 2

CompanyAPS Health Care PR
LocationUnited States
Work ModeOn Site
PostedMay 23, 2026
About The Company
APS HEALTH is the leading group in the provision of mental health services in Puerto Rico. Consistent with our vision to be a world class organization, we ensure the highest ethical standards from all our associates, employees and providers and the best practice of quality and service, such as telemedicine and homebound services. We promote a professional and a warm work environment where our staff develop their abilities, improving quality of life for themselves and their families. We base our values on dignity and respect for cultural and life differences to exalting the population we serve. The willingness to serve our people is our main asset.
About the Role
 

Position Summary:

The Quality Coordinator 2 assist the QI Supervisor and in the development, coordination, and implementation of the local quality improvement program, ensuring that performance objectives and standards meet and exceed quality expectations. This key individual assist with complaints, appeals, adverse incidents, training scheduling and reporting processes.  The Quality Coordinator is fully dedicated to duties of the Quality Department.

 

Essential Functions:    

  1. Coordinates, organizes, analyses, and provides follow up for the TRR, as well as prepare corrective action plans. 
  2. Assist QI Supervisor in the development, coordination and implementation of quality indicators tools, such as silent monitoring, internal audits, and quality committee meetings, among others. 
  3. Compiles case information for the investigation and resolution of Adverse Events and Quality of Care.
  4. Collect data, maintain databases, and assist in identifying opportunities for improvement. 
  5. Development of monthly, quarterly and annual reports. 
  1. Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable. 
  1. In addition, all other duties assigned by the manager and/or supervisor. 

 

Education:  

  • Master’s Degree in a Behavioral Health field.  
  • Current, unrestricted clinical license(s) to practice in Puerto Rico territory. 

 

Experience:  

  • Minimum 2 years of experience in Managed Care, Behavioral Health Management and or Healthcare Quality Improvement preferred.

 

Knowledge:  

  • Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
Key Skills
Quality ImprovementData AnalysisCorrective Action PlanningInternal AuditingCase InvestigationRegulatory ComplianceReportingMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Categories
HealthcareManagement & LeadershipData & Analytics
Job Information
📋Core Responsibilities
The QI Coordinator 2 assists in developing and implementing the local quality improvement program to ensure performance standards are met. Key duties include managing complaints, appeals, adverse incidents, and preparing monthly and annual reports.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
148
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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