Assistant Store Manager

This full-time year-round career position is located at our store in The Little Nell located at 611 East Durant Ave, Aspen Colorado 81611.

We are seeking an Apparel & Home Assistant Manager with experience managing a luxury brand retail store to join the leadership team with the Gorsuch family of retail professionals. This role will oversee ski wear, casual wear, gifts, accessories and home furnishings. This is an ideal opportunity for an enthusiastic individual with an interest in style, quality, a passion for fashion and ability to coach and mentor staff with an interest in the mountain lifestyle to be part of our team.  The sky is the limit in your career with Gorsuch!

About the Role:

The Assistant Manager plays a critical role in supporting the Store Manager to ensure smooth and efficient daily operations within the retail environment. This position is responsible for assisting in managing staff, overseeing inventory control, and maintaining high standards of customer service to drive sales and enhance the shopping experience. The Assistant Department Manager collaborates closely with team members to implement company policies, achieve departmental goals, and resolve any operational challenges that arise. This role requires a proactive approach to problem-solving and the ability to motivate and develop team members to perform at their best. Ultimately, the Assistant Department Manager contributes significantly to the overall success and profitability of the department by ensuring operational excellence and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous retail experience, preferably in a supervisory or leadership role.
• Basic knowledge of inventory management and sales reporting.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications:

• Associate or bachelor’s degree in business administration, Retail Management, or a related field.
• Experience with retail management software and point-of-sale (POS) systems.
• Proven track record of achieving sales targets and managing a team effectively.
• Customer service certification or training.
• Familiarity with merchandising and visual display techniques.

Responsibilities:

• Assist the Store Manager in supervising and coordinating daily activities of the department staff to meet sales and service goals.
• Support inventory management by monitoring stock levels, conducting regular audits, and coordinating with suppliers to ensure product availability.
• Maintain a high level of customer service by addressing customer inquiries, resolving complaints, and ensuring team members adhere to service standards.
• Help implement merchandising strategies and promotional activities to maximize sales opportunities and enhance the visual appeal of the department.
• Train, mentor, and motivate team members to develop their skills and maintain a positive and productive work environment.
• Ensure compliance with company policies, health and safety regulations, and loss prevention procedures.
• Prepare and analyze sales reports and other performance metrics to identify areas for improvement and support decision-making.

Skills:

The Assistant Manager utilizes strong leadership and communication skills daily to guide and support team members, ensuring clear understanding of tasks and expectations. Organizational skills are essential for managing inventory, scheduling staff, and coordinating promotional activities efficiently. Problem-solving abilities are frequently applied to address customer concerns and operational challenges promptly and effectively. Proficiency with retail management software and POS systems enhances the accuracy of sales tracking and inventory control. Additionally, interpersonal skills foster a positive work environment and contribute to delivering exceptional customer service, which is vital for driving sales and customer loyalty.

Compensation and Benefits: 

The anticipated pay range for this position is $72,000 to $85,000.   The pay range is what we reasonably expect to pay for this position and may vary based on job-related knowledge, skills, and experience. 

Gorsuch offers a selection of competitive benefits for this position.

• If hired into a full-time year-round position benefits include medical insurance, basic life insurance, long-term disability, 401K Retirement plan, paid sick leave, paid vacation, voluntary short-term disability insurance, voluntary dental and vision insurance, accident insurance, critical illness insurance, and ski pass program and a staff discount.   
• If hired into a full-time seasonal position benefits include paid sick leave, ski pass program, and a staff discount. 
• If hired into a part-time seasonal position benefits include paid sick leave, ski pass program (partially reimbursed) and a staff discount. 

At Gorsuch, we are proud to be an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. We provide equal opportunities to all employees and applicants without regard to an individual’s age, sex, sexual orientation, race, color, religion, ethnicity, genetic characteristics, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. We welcome all applicants for this position, as we value the perspective, experience, and potential you could bring to Gorsuch!